Radisson REDReviews of radissonred.com

Super! Glasgow Red Sky Bar! Some Staff work extremely hard to deliver services to customers! A real credit to themselves! They deserve good tips! Our group quickly identified that they were understaffed, we waited 30 minutes before our orders were taken. Enjoyed the chat and views of the city! The food was fresh and presented well! Cocktails nice! Been to this venue several times and always a pleasant atmosphere! Kennedy Family 👍😊

Réservation de chambre par booking, payée et débitée. En arrivant à l’hôtel, l’accueil nous dit n’avoir aucune chambre de disponible et procéder au remboursement. Ils ne cherchent pas de solution et vous laisse dans une impasse. C est honteux pour cette enseigne, je vais faire une vidéo ce soir pour les réseaux sociaux : il y a près de 50 personnes dans le hall qui ont payé une chambre et n’en ont pas. Aucun professionnalisme, aucune considération alors que le bug vient de leur système informatique. Je leur ai laissé les bagages et les ai informé que sans chambre, ce soir je dormirais dans Le hall de l’hôtel.

Brand new Radisson red in Galway , Ireland. Spectacular hotel, exceptionally good sleep (quiet room, perfect mattress, sheets, pillows) excellent batch/toilet/shower. Superb quaint day restaurant, and top floor gastrobar. The staf had spectacular manners - extremely well trained, mannerly, courteous and hospitable. we were ther 7th customers, (and our daughter their 1st child) to check in. It was my birthday and they knew how to make it special too, thank you Radisson Red Galway! True professionals. We are sold, will return to the them as our 1st choice in Galway.

Re: Raddison Red Heathrow. Issue with maintenance noise on the roof and we were on the top floor. Woken up at 7AM to contractors working. When I asked to speak to a Duty Manager when we went for breakfast around 9am no one was available. Asked again for a Duty Manager at checkout just before 11am, told someone would be 2 minutes, then 5 minutes, and then more than 10 minutes had passed and I got tired of waiting. Extremely poor that when you want to speak to a manager no one is available. I have tried to email the hotel directly since but no response. I have emailed Radisson Customer Care but they’re not interested as it was booked through a third party. I think that just speaks volumes for their interest in service. Don’t expect any help or support if your stay doesn’t go as expected. Not impressed by the unexpected service charge at the bar. Would not recommend Radisson Red, or Raddison as a whole now, based on this brand damaging experience.

Do not go there! We visited in August and were double-charged. To this day, we haven’t received a refund or any response to our emails. As VIP members, we’ve never experienced customer service this poor. A lot of feedbacks are the same. This is a fraudulent scheme with a rigged machine designed to take your money. It’s impossible to communicate directly with either Radisson Vienna or Radisson Group support. The only option is to submit forms that they just forward to Vienna, with no follow-up. Despite being VIP clients, no one is listening or helping us. Even the call centre for vip members is a fraud, we can never ever make a phone call there. This group is the worst hotel experience I’ve ever encountered.

Esraa in central reservations made my experience so great, she was unbelievably helpful and accommodating as I had left my booking to the last minute. She did everything she could to make my experience much more smooth sailing, and so very helpful and nice. Thank you Esraa, the world needs more people like you ;-)!

Check in was painfully slow. Many stations with no one working. The HVAC in the room would not work. Black mold in the shower. Paint chipping and veneer peeling off in the bathroom

After a few blips due to family illness, we ve, at long last, managed to get our afternoon tea here.........and what a wonderful experience it's been. No boring sandwiches here!! We ve had the most wonderful variety of food, both sweet and savoury. Our waiters, Josh and Oliver, took time to explain each item and to ensure we had plentiful tea and coffee. They were very attentive , polite and took time to ensure we had everything we needed. What an asset to your organisation they are!! Well done guys !! We have enjoyed this sooo much, we' ll definitely be back!!😊