Radisson REDReviews of radissonred.com

Great service from joeshella at breakfast this morning.

We had the pleasure of of a beautiful meal and drinks in the restautant. Exellent food and friendly professional staff

I spent a week in the newly opened contemporarily designed Radisson Red in Krakow. Very modern rooms generously equipped with USB and USB-C ports alongside mains outlets. Full blackout curtains, easy-to-control AC and lovely bathroom with walk-in overhead shower. I stayed in a superior room and found it spacious and thoughtfully appointed with a desk and comfortable sofas. I didn't use the gym, sauna or restaurant. The only minor drawback is the distance from Krakow Glowny station. It's about half a mile which is fine if you don't mind walking but something to bear in mind if your mobility is impaired. There is no public transport option directly to the hotel. It's about one mile to the old town itself. In summary I found it to be great and would happily stay there again.

I cannot fault the Radisson Red at Gatwick Airport. There was nothing I'd have changed or could have been better. For a budget price I had an exceptional stay. What stood out was the cleanliness, the modern updated decor, large, warm rooms, breakfast was well prepared with plenty of options, and staff were courteous, inviting and professional

Matt, Jousef and Avinash were so welcoming and friendly, I arrived with 2 friends for the first time in Ireland and was so surprised by the hospitality offered by all of them, I would 100% come back based on their behaviour, thank you so much!

First time hearing about this hotel. I think it’s very unique and artistic and a great place to stop at. The check it went smoothly, the room is clean and non-smoking. The hotel has a restaurant and the add on breakfast has a good variety of things to choose from. The food does not hurt my sensitive stomach. The staff are very helpful and friendly. Even though the windows don’t open my severe allergies have not been affected. Everyone looks happy with their jobs and it makes a big impact on the week we spend with them. The only thing missing for a super long stay would be a microwave but again they have a restaurant open for breakfast lunch and dinner so food is always available & a snack shop. Very nice brand of hotel with a unique vibe and attention to details in their service. I highly recommend and look forward to seeing their other locations.

Simply outstanding experience. Why? Lobby was very nice. I had two minor issues with the room. What really annoyed me was that I cut my finger on a damaged cup, which I did not see and blood drained on the bed linen. Next morning I had a flight and went. What follows now is a showcase of truly outstanding guest relations management in hospitality industry which could easily be adopted by all those big chains out there : I wrote an email (yes I was provided a real enail adress connected to the hotel in question !) expressing my annoyance and clearly expected no response or some automated bullsh** responder. INSTEAD I got an instant answer from a Mrs/Mr Mariel (hope I may state the Name here !) - a real person a human being working inside the respective hotel and not sitting in a low budget centers elsewhere. I got an apology that felt good because it definitely had no intent of playing it down or refusing responsibility. To make sure they believed me and did not get fooled I sent a picture from my harmed finger. AGAIN I got an instant apology from the same person PLUS a 50% refund of my room charge. I rubbed my eyes, couldnt believe it. Someone took my experience and my feedback serious and responded to it showing such great respect !? Unbelievable. Simply outstanding as my 30 years in tourism industry tought me otherwise so many times. So what can I say ? First of all. Thank you ! I hope that you share this case with all your staff and establish such a real highly valusble guest relations work all over your locations worldwide. Maybe you should engage the very person involved in this matter to support you with this. Please also read the other sadly mostly negative comments here. It is not too difficult and surely to your advantage if you would really care as Mrs/Mr Mariel did for you. People simply expect honesty and respect. I am pretty much sure same as youself !

Radisson RED Liverpool!! ⭐️⭐️⭐️⭐️⭐️ Amazing service, location and rooms were fab! Staff were so helpful and lovely. Can’t recommend this hotel highly enough. Would defo stay here again when Liverpool way!