Boston Textile Co.Reviews of bostontextile.com

254 Washington Street, Quincy, Massachusetts

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The Fair Hearing score

4.9/ 5

Excellent

57 reviews

Boston Textile Co.4.9Excellent

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Boston Textile

Since 1933, Boston Textile Company has been dedicated to providing quality wholesale textile products and exceptional customer service. We supply high-quality textile products to properties including hotels, short-stay rentals, resorts, recreational clubs and properties, healthcare, education, and wellness facilities, and more. Our textile products are sourced from world-renowned mills and manufacturers, ensuring that we provide the best-quality linens, towels, bedding, and uniforms. As a family-owned and operated business for over 90 years, we bring unmatched expertise and vision to serve your unique textile needs with the best-quality products.

Boston Textile Co. (bostontextile.com) has 57 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.

Also known as: Boston Textile, bostontextile.com
Website: bostontextile.com
Category: Hotels
Location: Quincy, Massachusetts
Listed on The Fair Hearing: 2026

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Boston Textile reviews

57 approved reviews, newest moderated first

Oct 13, 2026
I appreciate convenient and affordable…
I appreciate convenient and affordable products from Boston Textile, however my box of pillows arrived damaged. The box came apart during shipping and the corners exposed ripped protective plastic, contaminating the corner pillows with who-knows-what as it traveled through shipping and handling. Several pillows are unaffected and will need to be utilized ASAP.
By AJ
Response from Boston Textile Co.· Oct 16, 2026
Hi AJ, Thank you for your feedback and kind words about our products and value! We’re sorry to hear the box was damaged in transit with FedEx . We understand your concern about the exposed pillows, especially when you need them right away. A member of our Customer Care team will reach out to you today to help make this right. Regards, Boston Textile Co.
Oct 12, 2026
Andres goes out oh his way to help for…
Andres goes out oh his way to help for what I am looking gor
By Teresa V.
Response from Boston Textile Co.· Oct 16, 2026
Thank you for the wonderful review, Teresa! We’re lucky to have Andres on our team, and we’re so glad he goes the extra mile to help you find what you need. We appreciate your business! Regards, Boston Textile Co.
Oct 7, 2026
You have the best and biggest towels…
You have the best and biggest towels ever. Better than buying store towels. I love them and ordered more for my dad.
By Lorraine H.
Response from Boston Textile Co.· Oct 12, 2026
Hi Lorraine, Thank you so much for your review. We are so glad to hear you love our Bluefin Towels! We appreciate your business. - The Boston Textile Team
Oct 5, 2026
Fast and efficient.
Fast and efficient.
By Digno R.
Response from Boston Textile Co.· Oct 12, 2026
Hi Digno, Thank you so much for your review! We appreciate your business. - The Boston Textile Team
Sep 27, 2026
Very simple transaction prompt delivery…
Very simple transaction prompt delivery and great product the way it should be thank you
By Brian P.
Response from Boston Textile Co.· Sep 30, 2026
Hi Brain, Thank you so much for your review! We are so glad you found our purchasing process so simple. We are so glad you are happy with our products. We appreciate your business. - The Boston Textile Team
Sep 25, 2026
Great product and fast shipping
Great product and fast shipping
By Cheryl P.
Response from Boston Textile Co.· Sep 25, 2026
Hi Cheryl, Thank you so much for your review! We are so happy to hear that you love our Cloud9 Pillow. We appreciate your business - The Boston Textile Team
Sep 20, 2026
The quality of my pillows are great
The quality of my pillows are great! I appreciate the fast shipping as well. I only wish the shipping cost wasn’t so steep. Otherwise I’m very happy.
By Jolina M.
Response from Boston Textile Co.· Sep 23, 2026
Thank you for your feedback! We’re so glad to hear you’re happy with the quality of your pillows and that your order arrived quickly. We also appreciate your comments regarding the shipping cost and will keep this in mind as we continue working to improve the overall customer experience. Thank you again for choosing Boston Textile! – The Boston Textile Team
Sep 19, 2026
I needed to connect with your customer…
I needed to connect with your customer service department due to the loss of 4 pillows I had ordered through you. The department personnel responded to my concern immediately and the issue was rectified in a most professional manner. Thank you.
By Patricia P.
Response from Boston Textile Co.· Sep 23, 2026
Thank you for taking the time to share your experience. We’re very sorry about the issue with your original order, but we’re glad our customer service team was able to respond quickly and resolve everything for you. Providing prompt, professional support is extremely important to us, and we truly appreciate your kind words and your patience while the matter was addressed. – The Boston Textile Team

Boston Textile Co.Reviews of bostontextile.com

Rating distribution

What customers rate

About Boston Textile

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Boston Textile Co.Reviews of bostontextile.com

Rating distribution

What customers rate

Boston Textile reviews

I appreciate convenient and affordable…

Andres goes out oh his way to help for…

You have the best and biggest towels…

Fast and efficient.

Very simple transaction prompt delivery…

Great product and fast shipping

The quality of my pillows are great

I needed to connect with your customer…

About Boston Textile

More in Hotels

Sand & Stoned Properties

The Luxe Nomad

Noble Stay

NewOrleans.com

Boston Textile reviews

I appreciate convenient and affordable…

Andres goes out oh his way to help for…

You have the best and biggest towels…

Fast and efficient.

Very simple transaction prompt delivery…

Great product and fast shipping

The quality of my pillows are great

I needed to connect with your customer…