Service was quick and easy to upload…
Service was quick and easy to upload claim
By Ruthann S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Service was quick and easy to upload claim
By Ruthann S.
The speed of reimbursement and the coverage you get is really good paired with kind and helpful support from the wonderful staff.
By Sydney
It's very comforting knowing that my babies can see the doctor any time they need to...such a huge relief for me!
By LeeAnn
The employees are The Best!! They haven’t even met “Our princess 👑 Charlie”, but totally know the Love we share with her❤️ Talking to them, they seem to care and love her too!! Thank all of you for making her and us feel so special 😻
By Sherry Z.
Excellent service, thank you
By Patricia H.
Always help me with my claim and refund. Thanks
By Maria R.
Why did we not get insurance sooner! From submitting the claim to getting paid the process was completely fast and simple. No going back and forth. Thanks so much for giving me peace of mind! I have all three of my miniature dachshunds insured with Pumpkin and could not feel better about it!
By Sharon
The staff are always available either by phone or email. The responses are prompt and I have found their website and account management easy to navigate.
By Michele