Pumpkin is responsive and helpful
Pumpkin is responsive and helpful, they have quick turn around for re payment
By Gail
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Pumpkin is responsive and helpful, they have quick turn around for re payment
By Gail
Thank you for your assistance in covering Olive's hospital bills
By Brad H.
Filing a claim was easy and it was approved and paid very quickly. What a relief when dealing with a sick fur baby to not have to stress about red tape or the financial side of things. Thank you!
By Tanya
I received a response within hours of submitting a claim, and a reimbursement shortly thereafter!
By Mary B.
I haven’t used it yet but I’m very happy to have it! It gives me peace of mind that my kitty is covered in wellness and health. My baby is just shy of a year old and plan her wellness visit soon!
By Cheryl
Easy to upload receipts for reimbursement. Quick reimbursement
By Heather
It was a painless experience to get what I needed for my pup. Thats the best review I could give. Trust Pumpkin.
By Gregory
We’ve had such a great experience with our pet insurance and truly feel it’s one of the best decisions we made for our pet. The coverage has given us real peace of mind knowing we can say yes to the care our dog needs without worrying about the cost. Claims have been straightforward and processed quickly, and the reimbursements have been fair and consistent.
By Parul