This company was fantastic
This company was fantastic. They helped us in a time of emergency.
By Nancy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
This company was fantastic. They helped us in a time of emergency.
By Nancy
Always quick turnaround time and very helpful
By customer
The process to submit claims is very straightforward and we were reimbursed only a few days after that. We’re happy with the preventative plan and our cats are healthy and protected.
By Mariana ruiz G.
Thank you I appreciate the customer service
By Frankie T.
Simple, easy to sign up and use. Great having the "security blanket" of appropriate coverage for our fur kid.
By Insured N.
The ease of filing a claim and the quick turnaround time of the entire process is impressive. Questions that I needed answered were responded to promptly and efficiently. I am so relieved to have insurance through Pumpkin. I have already had a few health scares with my pups and knowing that my insurance will help cover those costs was such a relief. Thanks Pumpkin!!!
By Theresa
I've had Pumpkin insurance for several years now for several dogs. They are always prompt with the reimbursements I have requested in the past. I will not go without pet insurance and Pumpkin is the best I have used. I just got reimbursed for over $7000 for a rattlesnake bite on my Brittany. The checks arrived in the mail less than 2 weeks after the emergency.
By Harold
Responsive. Fast. Reliable. Def strongly recommend.
By stacey