Pumpkin Pet InsuranceReviews of pumpkin.care

Everything is so easy to understand, affordable and easy to navigate. Plus the name is super cute!

I have used pumpkin for all my puppies vet appointments and it truly is worth it and very easy to submit claims. I highly recommend it!

So far so good. The process to enroll was easy. I have yet to file a claim and hope i never have to.

If you can get in on time (aka: before any pre-existing conditions form), this is a lifesaver. After facing crippling vet bills with my older German shepherd who I did not think to get insurance on, I rapidly placed my younger shepherd on Pumpkin. I was worried since about her lack of robust vet records since she was from Mexico, but we got on a plan, and it has been a year of being able to breathe a little easier. Pumpkin is fast to work with you on the phone, and generally processes claims quickly. They cover a lot, and I've always been anxious about pet insurance trying to find the most miniscule excuse to avoid covering something that falls under the policy (as some vets have told me is common with some insurers), but Pumpkin is not one of those. Even though they raise the price as your companion ages, the sheer positive experience I've had does not make this a deal breaker for me. Some constructive criticism: it would be nice if Pumpkin could let you access your past electronic claims. Once you submit an electronic claim, you can't see what you submitted anymore. It would also be nice if Pumpkin let you access the full records that they pull from the vet when processing claims. This is just a detail that would make it more convenient, rather than taking notes on the side to keep track of illness history and pulling records from the vet frequently.

The customer service representative was very polite and extremely helpful answering all of my questions when I called .

After purchasing, it was really nice to get a toy from Pumpkin in the mail! We were very surprised. Before purchasing a plan, I had some questions. The customer service representative was super knowledgeable and helpful! She processed our new plan while on the phone and made our sign up process so easy!

Ally, my customer service rep, was absolutely wonderful. She was very knowledgeable and willing to answer any questions

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