Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
I didn't feel like the pet insurance I had was doing a good job so I started looking. I found Pumpkin insurance on line and checked it out and was very impressed with the person I spoke with. She was understanding with my loss of a beloved pet and was sympathetic to my feelings. I signed up that day for Cassie our cat and KiKi our foster to adopt dog.
By Susan
I will let you know when I have claims
By Jim Niski J.
I give Pumpkin 5 stars. Thank you
By George S.
It was a great experience. The paper work was wrong but I live chat and got it straight out.you are doing a great job.
By customer Tammy D.
The staff is very knowledgeable about what I call for. Like no need to call back😍
By Joan B.
Quick and easy to find information
By customer
This company is the biggest scam. Please if you are looking for insurance go anywhere else. Quite literally nothing is covered and you essentially pay out of pocket, you are better off not having insurance than being covered by Pumpkin. Further, their customer service is absolutely garbage, unhelpful and there are so many hidden loopholes. Please for your sake stay far away as possible.
By Patrick
Response from Pumpkin Pet Insurance· Jul 19, 2023
We are so sorry to hear that you have had anything less than a stellar experience with Pumpkin, Patrick. We'd love to look into your account for you and walk you through any claim outcomes or explanation of benefits. Please contact us at [email protected] and we'd be glad to assist.
Knowledgeable and friendly
By customer
