The claim was processed quickly.
The claim was processed quickly.
By Paula
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The claim was processed quickly.
By Paula
Could not upload medical records. Was not sure the application process was concluded.
By customer
Response from Pumpkin Pet Insurance· Aug 7, 2023
Thank you for your feedback! You can also email us records anytime at [email protected].
Fast and reliable service, easy customer service
By Rob L.
You answered the phone right away and continued to be helpful. Thanks for that
By customer
Great employees.
By Stewart M.
Customer service was very helpful, friendly and courteous
By Angela A.
Pumpkin has made my first year with my rescue puppy affordable. He has had many struggles that I would have had a difficult time affording. Thank goodness for pumpkin
By Mary
The helpfulness of the customer service. Clearly explaining what’s covered and helping me fix an oops.
By Yvette S.