Unbelievably fast payment of claim
Unbelievably fast payment of claim. Incredibly easy process to file claim!
By Joel
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Unbelievably fast payment of claim. Incredibly easy process to file claim!
By Joel
My refunds were all timely and much appreciated!
By Melanie W.
Pumpkin is very prompt in providing reimbursement payments. I am grateful for pumpkin insurance as it is a blessing to me, and I am sure to others as well, that having affordable insurance to their clients making it easier to help our pets that are so precious to us to care for them properly and lovingly.
By MICHAEL M.
It's reassuring to know that I can take my pet and get all her treatments and financially I'm covered with pumpkin
By Sandra Bittinger R.
Refund was fast
By Lynda
Charlene the customer service rep was great. She helped me sign up and guided me through my first claim. Cost and benefits are the best.
By Carol
Fantastic customer service on helpling with a claim! Also payment was very fast. I’d highly recommend Pumpkin Dog Insurance for anyone that owns a dog! I have had two others and Pumpkin is much better!
By Lisa & Lilly B.
Easy to upload invoice and received check quickly.
By Dee