Your customer service staff were so…
Your customer service staff were so polite and knowledgeable. Swift process.
By Teresa
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Your customer service staff were so polite and knowledgeable. Swift process.
By Teresa
Pumpkin Insurance has worked very well for my pups. the ease of submitting a claim is great.
By Panda & Coco's Mom -.
What makes your company great is that you did what I paid for without any problems or delays. Thank You for helping me take care of my pets.
By customer
Prompt response.
By James C.
We love Pumpkin! The claims process is so easy and usually paid out within a week. We have no complaints. Premiums seemed pretty comparable to other insurance.
By Happy C.
Everything has been good but always room for improvement.
By Colleen S.
When my dog got attacked by a pit bull, it was, of course, very stressful. What I DIDN’T worry about was filing a claim. It was fast and easy to do and the claim was processed very quickly. My dog is doing much better too.
By Candace
I’m always happy with Pumpkin. Every submitted claim is pay very quickly. I never have had any problems.
By customer