Great company and people who cares
Great company and people who cares. I recommend you to my friends.
By Roel D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great company and people who cares. I recommend you to my friends.
By Roel D.
Filing a claim with Pumpkin was a seamless process, and I received my reimbursement check promptly in the mail.
By customer D.
I feel like Pumpkin has been very helpful and honest, and is allowing us to maintain our pet in the best health possible. Their claim review process is pretty quick, and we receive payments with a reasonable turn around time.
By Daver
Pumpkin is head and shoulders above any other pet insurance. During my dog’s difficult battle with cancer at only a little over a year old, Pumpkin always delivered on the terms of my policy making that time a little easier to endure. If it wasn’t for their level of commitment and customer service I would have lost my dog much sooner. At a minimum I was able to give him a fighting chance to survive. Pumpkin was the genuine companion of support.
By A. H.
Claim processed quick! Great experience!
By customer
I spoke with Erin your representative about filing a claim [ I'm not good with computers ] and what to claim. She was very helpful and genuinely concerned with me and Charlies problems.
By customerGary S.
The experience was great from the start with Amanda DeSimone who got me all set up. I greatly appreciate all the support that is available for customers and for the ease of submitting and getting reimbursed for claims. Thank you!!
By Linda
Got reimbursed quickly and easily!
By Scott R.