Great pet insurance
Great pet insurance, easy to file claims, and they respond quickly.
By Shiloh
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great pet insurance, easy to file claims, and they respond quickly.
By Shiloh
Very easy to understand website and sign up. Plans are very customer adaptable, like a buffet, pick what you want & forget the rest. Excellent email communication and patience in waiting for me to send records. Pumpkin is my rock in my house full of chaos.
By Mike & T.
Staff was understanding and patient.
By Shaun J.
What made my experience great well getting a check back
By David
There is a waiting period that applies, so do not think you can bet this insurance and use it in less than a couple of weeks. Did not really look for fine print, so it may be in there somewhere, but it was not something that jumped out at me.
By Al L.
It was very easy to understand and pick which plan would be most beneficial for my furbaby.
By Lacrethia
Received my claim reimbursement very quickly. Easy to upload claims.
By L. S.
The process to submit a claim was simple, took a picture and uploaded it to the site. I received reimbursement for eligible expenses within 2 days via direct deposit into my bank account. This was so easy!
By Nancy M.