Very kind and knowledgeable.
Very kind and knowledgeable.
By Clifton
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Very kind and knowledgeable.
By Clifton
Getting pet insurance I can rely on for my furbaby is important. Referred to Pumpkin by my Vet hospital tells a good story. Looking forward to having the wellness care I added and the overall coverage for my new puppy. I have always had pet insurance on my dogs. This is no exception.
By Kristin
Pumpkin is great! I never have any issues at all and everything is simple and easy to understand. I love the peace of mind that it gives me in regards to my baby. Thanks Pumpkin!
By Rob C.
They were very helpful with our claim
By Hailey
Prompt review and payment.
By Robert
Everything
By David
I was informed upon submission of the claim and would be going thru a review procee. I had only signed up for the plan a month earlier and was expecting a reimbursement but did receive for the covered services for the wellness visit.
By Barkley
Response from Pumpkin Pet Insurance· Aug 27, 2025
Thanks for your feedback, Barkley! If you have any questions about the outcome of your claim, please don't hesitate to reach out to our Customer Care Team!
Claims are handled very quickly and the option to have payments direct deposited is very efficient.
By ERICH