Paisley
Easy to use site.
By SANDRA H.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Easy to use site.
By SANDRA H.
Excellent insurance that actually pays
By Melody
I have never had pet insurance before but call my vet to ask for suggestions. They mentioned pumpkin so I checked them out online. I liked that they offered preventative(wellness) coverage. When I took my cat to the vet for his wellness appointment that day I submitted the invoice to pumpkin. By the next day I knew what they would reimburse and why. By the second day I had the funds available in my account. If human insurance worked this well and quick I think less people would complain about it.
By Nicole
After the initial few months of getting all the proper paperwork submitted by myself and his Vet (I wasn't aware they also had to submit paperwork to you), we are extremely pleased with Pumpkin and the quick turnaround of reimbursement for our qualified bills.
By Rita R.
Pumpkin Pet Insurance made it fast and easy to sign up my pups.. answered questions to process the application fast and easy ..
By Yolanda P. C.
It was easy to submit a claim (as usual), and we got a response quickly, and Pumpkin paid for more than I was hoping they would. Overall a great experience (again, as usual).
By Amy
Easy to connect with the Insurance and fast payment back, it is worth the money.
By Luisa P.
The reimbursement process proceeded with NO hiccups.
By Ted