Ease of claims and fast
Ease of claims and fast, reliable service. Pumpkin will also contact my vet directly if I’ve forgotten anything. In these busy times, that’s a plus!
By Carrie
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Ease of claims and fast, reliable service. Pumpkin will also contact my vet directly if I’ve forgotten anything. In these busy times, that’s a plus!
By Carrie
Easy and fast
By Janee
One of my dogs has had a difficult year between an unexpected bloat and now an unknown liver issue. Pumpkin has processed my claims within minutes, getting me back money I didn’t expect to spend. Thank you, Pumpkin!
By Tara L.
My experience for the first time with pumpkin was wonderful everyone did everything and anything to make me comfortable and tell me what I need to do they take care of my Bella as if they had her for themselves thank you
By Diane P.
I love Pumkin, very attentive, courteous, respectful.. claims were handled in a timely manner.. emails were answered within an hour and concerns taken care of!!
By Phyllis
Always a great experience with pumpkin. Great customer service
By Jeanine D.
Pumpkin insurance meets and exceeds my expectations for my pet. It is straightforward when it comes to claims based on my policy. You pick the level of reimbursement when you sign up. Pumpkin follows through without any hassle and quickly reimburses you. This is a high priority for most people. Kudos to Pumpkin for giving customers peace of mind during a stressful event.
By Kim B.
Pumpkin has made it very easy to upload medical bills and get reimbursed. They are very responsive with any questions or issues. It’s a pleasure to do business with them.
By Debra