Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
I can’t say enough about how wonderful Pumpkin insurance is. My little Maltipoo Marina has been going thru some health issues and having Pumpkin has been such a blessing. Every claim I’ve filed has been paid very quickly, and everyone I’ve spoken to has been extremely nice and helpful. ❤️
By customer
Easy to get insurance on my pet
By Houston H.
Polite and knowledgeable customer service support. Prompt response to claims.
By LC
Very quick processing of my claim
By Kelly
It was very easy to submit my claim. I really like having the option to have the payment direct deposited. My claims were processed very quickly. Overall a great experience!
By Julie
I've had other pet insurance and I can tell you- nothing compares to Pumpkin: their variety of plans that offers something for everyone and at all pricing levels! Their customer service is superb: well trained, empathic to your situation and truly helps problem solve. If you are looking for pet insurance, I highly suggest you get a Pumpkin Plan!
By mary jo K.
Quick responses to claims, and easy online claim forms, and an affordable monthly premium.
By Consumer
It is a simple process to get credited for my dogs vet bill as in pumpkins insurance guidelines. I love Pumpkin!
By customer
