The moment I file a claim they are very…
The moment I file a claim they are very quick to respond to me by email and letter. I know exactly where I am in regards to my copay. Also they are very helpful on the phone!
By Anne
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
The moment I file a claim they are very quick to respond to me by email and letter. I know exactly where I am in regards to my copay. Also they are very helpful on the phone!
By Anne
Very easy to put in a claim. Payment was quick.
By Sherry
Pumpkin has been easy to work with. I submit my claim and they quickly process it and I get reimbursed. I couldn’t imagine not having pet insurance.
By Mandi
Submit a claim and within 48 hours it’s in my checking account!!!
By Oscar M.
My golden have to have surgery and it was a very stressful time. Knowing that I would be reimbursed quickly was a big relief. I called customer service with questions and they were great! I would definitely recommend Pumpkin!
By Marianne
Always get great service.
By Susan Mohr E.
The representive that I talked to explain the policy to me and very nice.
By Michael O.
The prompness and efficiency of the claim
By Maureen H.