Very easy to work with
Very easy to work with, and very easy to file a claim. The monthly cost is affordable.
By Enthusiast
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Very easy to work with, and very easy to file a claim. The monthly cost is affordable.
By Enthusiast
No comment at this time
By Dean
The Folks at Pumpkin Pet insurance are very fast to reply and are extremely communitive. I love the feature where you can see what your insurance will cover for an estimate so you can best prepare to make that surgery come true. I love their timely replies and the work they do to keep members like me informed and prepared.
By Katherine
The Pumpkin team is consistently available to address your inquiries in a timely fashion. They have been processing my claim requests very promptly and providing clear feedback. I highly recommend them
By Anna
You made it very easy to file and receive reimbursement
By grace
Pumpkin's agents are always kind, friendly and knowledgeable. They answer questions about eligibility, deductibles and whatever else needing clarity on our policies. Thank you Pumpkin!
By Angela P.
Reimbursement was quick and easy. Just fill out the form, include the veterinarian's invoice and before I knew it, the reimbursement was deposited in my checking account.
By Elizabeth
We were very impressed with the staffs professionalism, and their genuine love and care for Myles.
By Lawrence