Pumpkin makes the claim submission…
Pumpkin makes the claim submission process easy. Their claim review is quick and payments are also issued quickly.
By Becky E.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Pumpkin makes the claim submission process easy. Their claim review is quick and payments are also issued quickly.
By Becky E.
Pumpkin insurance is very easy to use and they are always available to answer questions and give timely estimates. They pay quickly and give great explanations about coverage.
By Susan N.
We insured our young dachshund hoping we would never need it, but when she needed back surgery for a compressed spinal cord, we were so grateful we did. Pumpkin covered the max allowed, which made the costs something we could handle, rather than financially crippling. We were able to rush her into surgery, and a month or so later, the claim was paid. When we checked in with Pumpkin with questions, we received timely responses. And, our policy recently renewed so we continue to have peace of mind if anything were to happen in the future.
By Kelly
Friendly customer service, easy to find claims. Website easy to use.
By Anita
So easy to work with!
By Jana M.
Super quick review and payment!!
By Cathy
Not much was needed from me. Pumpkin got the things they needed through the clinic and let me know when everything was completed.
By Jessica
Pumpkin Pet Insurance is the best I've ever dealt with. Never a problem. I've been getting pet insurance for over 15 years and every month was an argument with other companies. I was fought on every submission. With Pumpkin all conversations are helpful and kind. With Pumpkin I submit-(some bills have been high) and there's never a question. Based on my previous experiences I would never recommend another company. Thank you for your service!!!
By Diane M.