Great customer service!
Great customer service!
By Charlotte
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Great customer service!
By Charlotte
So happy I got this insurance. Heard great things about Pumpkin Insurance.
By Loris
I love the ease of filing a claim and the speed in which claims are processed.
By Dian
Quick, easy and covered our claim.
By Karrie
easy to set up on phone representative extremely helpful made process easy
By Michael
My experience with Pumpkin Pet Insurance so far has been great. My dog has heartworms and Pumpkin processed my claim quickly. They have extremely helpful during my dog's treatment.
By David
Every thing was great
By Keith H.
Pumpkin is the best investment I could ever have made for my pet's health and well being. As a company the communication and review response time has consistently been first rate. The claims and estimate process is user friendly and easy to negotiate . Once a claims approved, the real time direct deposit payment to my bank account was nearly instantaneous. I've heartily recommended Pumpkin to all of our pet parent friends !
By Peter