Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
Pumpkin Pet InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
I've submitted multiple claims with Pumpkin, and the process has always been quick, easy, and straightforward. As a first-time user of pet insurance, I was worried that I would be dealing with frequent denials, but Pumpkin has come through effortlessly on every claim submission! Highly recommend.
By Jenn
Every time I speak to a representative they are always excellent
By Deserrell C.
Received my refund very fast! Great timing.
By Marlene
Very straightforward claim process. Thank you!
By christophersare
They are prompt on response and claims, and refunds.
By Tracie V.
Rapid response time for reimbursement. What you cover as far as treatment (preventative and unexpected) is Stellar.
By Lkullmann
You guys deserve a million stars. You're prompt, always available, kind and understanding. Thank you for being part of my dogs life!
By Melissa W.
Reasonable prices and fast claim processing.
By Sherrie
