Speedy and eficient
Speedy and eficient
By james
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,829 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If pets are your kids, we’re your insurance.Dog, cat – doesn’t matter.When your kid is hurt or sick, a Pumpkin Pet Insurance plan can help you make decisions based on need, not cost, with up to 90% cash back on eligible vet bills. Count on premium accident and illness coverage, plus an urgent pay service that shows up in the moments that matter most – before you pay for treatment. At Pumpkin, we’re here for wellness too, with products to support the preventive care vets recommend every year, through every phase. You want the best for them. We’re right there with you.
Pumpkin Pet Insurance (pumpkin.care) has 3,829 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
3,829 approved reviews, newest moderated first
Speedy and eficient
By james
The customer service is unmatched! Bonnie was my claims person and she went above and beyond for me and my dog that was in the ER. I recommend Pumpkin to everyone!
By Heather
They are very responsive and once I had a bit of trouble navigating the claim site, but that’s probably just me! Tech savvy I am NOT. I called and a very nice gentleman helped me. Once I passed my $500 deductible, they’ve covered what I expected! They paid into my checking account in a timely manner!
By Cynthia B.
Very user friendly and covered everything
By Angelina
Quick response & refund.
By Julie
Submitting a claim was easy.
By Charlie P.
During the time of emergency with Milo, I’m not worried that I wouldn’t afford the treatment because Pumpkin has my back since he was zero age.. Pumpkin is very efficient and quick processing my reimbursement.. So thankful with this company. If gives me peace of mind in time of crisis..
By Cess
Thank you so much Pumpkin for being there for Oliver! Your the BEST!
By Jake B.