Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Nicholas was very helpful and knowledgeable on what was going on with my case and we was able to resolve it. Very happy with all the staff that was involved
By customer
Response from Plymouth Rock Assurance· Jun 5, 2026
Hi, thank you for your feedback! We're glad to hear our team was able to help and resolve your issue.
great people, good pricing.
By Paul C.
Response from Plymouth Rock Assurance· Jun 5, 2026
Hi Paul, we're glad you enjoyed your experience. Thanks for choosing Plymouth Rock!
Everything is good
By DAWN V.
Response from Plymouth Rock Assurance· Jun 5, 2026
Hi Dawn, thank you for sharing. We're glad to hear that!
Pricing and it was easy applying for coverage
By JUSTINE C.
Response from Plymouth Rock Assurance· Jun 4, 2026
Hi Justine, so happy to hear that. Thanks for choosing Plymouth Rock!
Help me with the yubi. It still not registering all my trips. Not sure what else I can do
By SHERI G.
Response from Plymouth Rock Assurance· Jun 4, 2026
Hi Sheri, thank you for flagging this. We will have our team reach out to assist you ASAP.
I had an issue related to discount and called and customer service rep was able to help me sort it out
By Younes
Response from Plymouth Rock Assurance· Jun 4, 2026
Hi, thank you for your feedback. We're glad to hear our team was able to help resolve the issue. If you need any further assistance, please don't hesitate to reach out.
Muy Buen servicio le explican muy cada detalle lo recomiendo un 10
By ROSALVA C.
Response from Plymouth Rock Assurance· Jun 4, 2026
Hi, thank you for sharing and being a customer!
Great customer service and great price
By Cosimo G.
Response from Plymouth Rock Assurance· Jun 3, 2026
Hi, thank you for sharing. We are so glad to hear about the great service and pricing.
