Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Esta compan̈ia es lo mejor que e tenido me encanta es lo máximo lo recomiendo a otros ellos son muy amables .anímate es lo mejor.
By JESUS F.
Response from Plymouth Rock Assurance· Jun 8, 2026
Thank you so much for sharing and for being a customer!
The agent Jack was the best he had patience and explained everything thoroughly
By Satisfied C.
Response from Plymouth Rock Assurance· Jun 8, 2026
Hi, thank you for your feedback! We're glad to hear you had a great experience and that our team took the time to explain everything thoroughly.
Good muy buenos el servicio al cliente!
By JUAN E.
Response from Plymouth Rock Assurance· Jun 8, 2026
Hi, thank you for sharing. We are so happy to hear that!
Great salesperson
By Neil V.
Response from Plymouth Rock Assurance· Jun 8, 2026
Thank you for sharing! We're glad to hear you had a great experience with our team.
The agent was professional and spoke clearly so I could hear him (I have profound hearing loss). I just wish my previous company, Progressive didn’t charge me for a month the next day. I was reassured a form, 2A would be sent to them to stop the deduction.
By Reverse Health M.
Response from Plymouth Rock Assurance· Jun 8, 2026
Hi, thank you for your feedback! We're glad to hear our team provided a professional experience and took the time to communicate clearly. We appreciate you sharing and for being a customer.
Very easy to connect with, and the policy is not out of touch with the working class people. I thank you for making things simple.
By Eddie
Response from Plymouth Rock Assurance· Jun 8, 2026
Hi Eddie, we're so glad to hear you found our services easy to connect with and our policies helpful. Thank you for sharing and for being a customer.
Your CS department is excellent: thank you!
By KATTIA HERRERA DE G.
Response from Plymouth Rock Assurance· Jun 8, 2026
Hi, thank you for your feedback! We're glad to hear you had an excellent experience with our Customer Service team.
Giving people like myself who are on a fixed income the possibility to save the money that I did signing up with you.It made a big difference when I was able to save $120 and was still able to get the same exact coverage that I had with STATE FARM. It increased my GRATITUDE ATTITUDE!! THANK Q
By George O.
Response from Plymouth Rock Assurance· Jun 5, 2026
Hi George, thank you for sharing! We're so glad we could help you save while getting the coverage you needed. Welcome to Plymouth Rock!
