Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
I used to be a customer of plymouth rock. But I had to change insurance policies for emergency reasons. But now i'm back, because I find they're the best deal
By Martin K.
Response from Plymouth Rock Assurance· Sep 14, 2026
We’re happy to have you back! Thanks for choosing Plymouth Rock again and sharing your experience.
Great customer care
By antonio G.
Response from Plymouth Rock Assurance· Sep 14, 2026
So glad to hear. Thanks for sharing!
Agent was very helpful and saved me money compared to my current company.
By ROBERT C.
Response from Plymouth Rock Assurance· Sep 14, 2026
Happy to hear that! Thanks for sharing and for choosing Plymouth Rock.
What doesn’t go wrong with car insurance coverage lol , I noticed my bill went up when I made an address change just last month sometime , my bill went up 150 $ add to each of my last 4 months payment which was about 40 extra each month , but just because of a change address, well Plymouth Rock for being so greedy considering I have been paying 300 dollars a month for the last 5 whole year do to a dui , those of you w dui , the insurance companies take advantage of the dui people, I havnt had a point in 5 years no tickets , and still paying max , goodbye Plymouth Rock progressive won again , stop taking advantage of dui drivers and changed addressers, you evil discriminators , God will condemn your evil doing, dui people just know I feel the discrimination, now if you get two duis then that’s yur dumb ass lol have a great day
By Dave D.
cheaper monthly payments saved 243 dollars
By DORIS P.
Response from Plymouth Rock Assurance· Sep 14, 2026
We're glad to hear about your savings! Thanks for sharing.
My agent was very responsive, flexible and understood my insurance needs & concerns.
By SlobbishHook9
Response from Plymouth Rock Assurance· Sep 14, 2026
We love hearing this! We’re glad our team was responsive and helped find the right fit for your insurance needs.
Better and cheaper
By Vicente F.
Response from Plymouth Rock Assurance· Sep 14, 2026
Better coverage and savings are always great to hear. Thanks for choosing Plymouth Rock!
Nicole was great. Very knowledgeable and professional.
By Brian L.
Response from Plymouth Rock Assurance· Sep 14, 2026
So glad to hear that. Thank you for sharing your positive feedback!
