Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
The excellent service, the prices, and the patience shown in explaining the process step-by-step.
By Jonathan M.
Response from Plymouth Rock Assurance· Sep 14, 2026
We’re so glad you had a positive experience and felt supported throughout the process. Thanks for sharing!
I am very graceful the worker really made me happy
By Malika M.
Response from Plymouth Rock Assurance· Sep 14, 2026
We love hearing this! We’re happy our team made your experience such a positive one.
Very good experience with Connor. Very straight forward and fast.
By María Angélica Paulino P.
Response from Plymouth Rock Assurance· Sep 14, 2026
We're so glad to hear you had such a positive experience. Thank you for sharing!
Great , could be better
By Edwige G.
Response from Plymouth Rock Assurance· Sep 11, 2026
We’re happy to hear you had a great experience with us! We’re always looking for ways to improve, so if there’s anything we could have done better, we’d love to hear from you at [email protected].
Unable to access my account.
By Bayron C.
Response from Plymouth Rock Assurance· Sep 10, 2026
We’re sorry to hear you’re having trouble accessing your account. We’ll have a member of our team reach out directly to help resolve this.
Very easy to switch and saved money.
By MICHAEL K.
Response from Plymouth Rock Assurance· Sep 11, 2026
We're so glad to hear that switching was easy and that we could help you save. We appreciate you sharing!
My experience with the gentleman was great and professional thank you very much for your service and support 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
By Manuel S.
Response from Plymouth Rock Assurance· Sep 11, 2026
We are so happy to hear you had such a positive and professional experience with us. Thank you for sharing!
Good communication and great customer service
By DALLAS H.
Response from Plymouth Rock Assurance· Sep 8, 2026
We're so happy to hear about your experience. Thanks for sharing!
