Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
538 reviews
Plymouth Rock AssuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We offer auto, home, renters, condo, and motorcycle insurance built for real life, with local expertise you can count on. We also offer specialized coverage through our Teachers’ Insurance Plan, designed with educators in mind. We know life in the Northeast can be unpredictable, so we're here with coverage and support that feels personal. Our Independent Agents and dedicated Customer Service representatives help you stay prepared and make confident decisions, so you can protect what matters most.Recognized for our commitment to customers, Plymouth Rock was named Best Car Insurance for Families with Young Drivers in New Jersey by CNBC Select and Best Car Insurance Company in Massachusetts by The Wall Street Journal's Buy Side. We're also proud to be recognized on Forbes' America's Best Insurance Companies 2026 list for delivering responsive service, valuable coverage, and savings you can count on.
Plymouth Rock Assurance (plymouthrock.com) has 538 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
538 approved reviews, newest moderated first
Answered all my concerns, gave all info needed to make decision to change ins
By Linda E.
Response from Plymouth Rock Assurance· Sep 18, 2026
We're so glad our team could help. Thank you for sharing and choosing Plymouth Rock!
Very helpful Representative and took care of starting my new policy
By Botros M.
Response from Plymouth Rock Assurance· Sep 18, 2026
We're so glad to hear that. Thank you for sharing your positive experience!
Excellent customer service.
By Yordy C.
Response from Plymouth Rock Assurance· Sep 18, 2026
We're glad to hear it, thank you!
Very professional and helpful
By Alejandro M.
Response from Plymouth Rock Assurance· Sep 18, 2026
Thank you for your kind words! We are thrilled you had a great experience with us.
Courtney Annis was absolutely amazing throughout the entire process! She went above and beyond to help us find a new solution for our car insurance that significantly reduced our costs, and we truly couldn’t be more grateful. What stood out the most was how kind, patient, and attentive she was from beginning to end. Even during the waiting process, she kept us informed, made us feel supported, and was always so pleasant to work with. It’s rare to find someone who is not only knowledgeable and efficient, but also genuinely cares about helping their clients find the best option. Courtney made what could have been a stressful situation feel easy and manageable. We highly recommend her and are so thankful for all of her help!
By Priscilla M.
Response from Plymouth Rock Assurance· Sep 18, 2026
We are so happy to hear about your exceptional experience with our team member. Thank you for sharing and for choosing Plymouth Rock!
I recently was involved in a hit and run. I have 3kids and currently going through a bad hardship. I got connected immediately with a nice rental and my car being fixed. Paulina was extremely caring, going way above the expected coustmer service. She cared.
By Vanessa R.
Response from Plymouth Rock Assurance· Sep 18, 2026
We’re so sorry to hear what you’ve been going through. We’re grateful Paulina was there with the care and support you needed.
Very good price. And excellent service
By Maria M.
Response from Plymouth Rock Assurance· Sep 18, 2026
Love hearing that! Thank you for sharing.
Fantastic, 100 stars if i could.
By Carlos
Response from Plymouth Rock Assurance· Sep 18, 2026
This made our day! Thanks so much for sharing your experience with us.
