Kind and Fast
the assistant was very kind and incredible fast with answers. even if my problem wasn't resolvable, they tried everything to help me. TOP!
By Michael M.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
306 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Backbone makes your iPhone a serious gaming device. Next-level gaming has never been more magical and effortless. Play games like Call of Duty: Mobile, Minecraft, and Roblox on the go or stream games from your Xbox or Playstation.Free Shipping & Free Returns for US Purchases
Backbone Labs, Inc. (playbackbone.com) has 306 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
306 approved reviews, newest moderated first
the assistant was very kind and incredible fast with answers. even if my problem wasn't resolvable, they tried everything to help me. TOP!
By Michael M.
Thay helped and thay did it fast. Jamie from costumer service was kind, helpful and professional. By far the best costumer service i have ever gotten. Highly recommended.
By מאור כ.
Amazing customer service
By Key C.
Backbone is truly a breath of fresh air in the customer service interaction. They made my process so pain free and clear. They respond respond back in a very timely manner and even offered additional assistance. They set the standards of what quality customer service should be.
By Bonez
Larry was very fast and knowledgeable in his response. Customer service/support has always been 5 star.
By Andrew N.
I would do five stars but I’m doing four starts. Reason is for the controller it’s self, I wish there was a motor in the controller if possible to make vibration for a more immersive experience for the games
By Peyton E.
服務態度積極負責 解說詳細 很棒的服務品質 謝謝各位
By Coco C.
It was seamless they got what I needed meaning they understood my spanglish and poor grammar to the point I am pleased happy proud of getting backbone product. It was a splendid investment
By Jose Diaz G.