Backbone Labs, Inc.Reviews of playbackbone.com

They approved my warranty claim quickly and will be mailing me a replacement controller as soon as mine gets there

Excellent customer service

Fast responses awaiting my controller.

Muy buena atención con el cliente y buena comunicacion

Backbone support team responds quickly, professionally, and whole heartedly. They are clearly trained not only on what they currently offer, but given resources on past items so the team can be informed. They answered my question, and gave me additional resources for any follow up questions. In other words they anticipated my needs. In a digital world that often seems lacking now, but backbone team has found a way to weave that human aspect in their support. It's nice to see. Keep up the awesome work!

The customer service one of the best five star out of the nation

Great company fantastic customer service I have owned two backbone controllers and have had issues on both occasions this company respond quickly and have helped solve my issues quickly and efficiently thanks

Good product and very good and responsive warranty support