Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Pack Up + Go
We plan curated vacations around the US. The catch? Your destination is a surprise until the day you depart! Complete our Pre-Trip Survey to select your mode of transportation, share your travel history + interests, and choose your budget. Then, sit back + relax. We take it from there! We'll book your whole trip, but won't tell you where you're going.One week before departure, we send an email with your destination's weather forecast and a packing list. Then, you'll receive your Surprise Envelope in the mail. On the day of departure, open your envelope to reveal your destination, and Pack Up + Go! We have 24/7 in-house traveler support in case you need anything before, during, or after your surprise vacation.Where will you explore next? Embrace spontaneity + the unknown on a mystery trip!See why over 43,000 travelers have trusted Pack Up + Go to plan their surprise getaways since 2016.
Pack Up + Go (packupgo.com) has 661 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Nothing but Praise!!
A couple friends and I took our first Pack Up and Go trip and it was a massive success! The survey is thorough and I felt that our trip was curated so beautifully to the preferences we listed. They used our budget well and were readily available if we had any questions or concerns. Every aspect of this trip was so well executed, I would recommend this to everyone!!
By Callie
Response from Pack Up + Go· Nov 12, 2025
We're so glad to hear you had a great time on your Pack Up + Go trip! This is exactly what we want to hear from our travelers! Here's to more adventures together :)
Our annual Mom/Daughter was surprise…
Our annual Mom/Daughter was surprise trip this year that took us to New Orleans for a spooky great time! From the ease of our flight, to the fabulous hotel, the reservations for dinner & brunch to the reservations for the ghost & vampire walking tour to the list of endless other things to do, see & eat.
The Hotel Monteleon where our room was a suite on the 15th floor w/an amazing view of the Mississippi River! It had 1.5 bathrooms, which is wonderful for two gals traveling together!
We walked & walked (about 17.5 miles) — first stop was to walk by the river, beignets at Cafe du Monde with the best coffee! Then a look around St. Louis Catheral — there was are festival happening all weekend and we admired the art, bought some art, listened to great jazz & I even had a Tarot Card reading, which was amazing & fun! We took a mule & buggy ride around the French Quarter, and enjoyed Maya and her mule, Bourbon. Dinner was at Sylvain where the food was great but our server, Courtney was even better! Warm, friendly, made great recommendations & was just a pleasure to speak to. Halloween dawned with us all ready in our witch costumes. Breakfast at The Ruby Slipper, never disappoints! Beignets again, for lunch! Marie Laveau’s House of Voodoo, Beckham’s Book Shop w/a store cat named Joanie. A stop in Dark Matter Oddities & Artisan Collective where we bought rings made of copper & a crystal. We had reservations for our ghost & vampire tour, we met up at the VooDoo Lounge where Breon took us on an amazing walking tour of the French Quarter and talked about hauntings, ghosts & vampires — very interesting and gave us a lot to think about. We had room service, once again the hotel did not disappoint.
Saturday was a brunch reservation at The Court of Two Sisters. The courtyard was spectacular! What a wonderful setting for a meal. Sadly, the service was less than stellar & the food was decent, not great.
Both Uber drivers were friendly & great drivers.
Overall, a very, very successful trip and one we will remember for a very long time! BTW: this is trip #3 with Pack Up & Go.
By Edie T.
Response from Pack Up + Go· Nov 12, 2025
This review has us smiling so big! So glad your mother/daughter trip was such a hit + we loved hearing how you spent your extra time outside of activities! Thank you for trusting us with another trip + hopefully we can make more memories for you in the future!
This was my 2nd trip with Pack Up + Go, spectacular
This was my 2nd trip with Pack Up + Go. Just like the 1st trip, this trip was excellent. You complete their questionnaire, then tell them about yourself, your interests, hobbies, etc. They know you and plan an adventurous get away! As an older woman traveling alone, I felt safe in the cities I was sent to. It's exciting to open your envelope for your surprise destination day of departure PU+G is now my yearly adventure, perfect!
By Tammy
Response from Pack Up + Go· Nov 12, 2025
We take our traveler safety very seriously so we're glad to hear you felt comfortable as a solo female traveler! We're so excited to become an annual adventure for you! :)
We had a great time
We had a great time. To not have to plan the trip was awesome. The motel was fine and the restaurant was also a good choice. The only negative was the hiking experience tour had no hiking. It was great to have a suggested list of places to eat and things to do. We would definitely do it again
By Kirsty
Response from Pack Up + Go· Nov 4, 2025
We're so glad you loved Denver! Isn't it the greatest city?! It has something for everyone + we couldn't be happier you loved it too. Especially your hotel accommodations, it sounds like your trip planner hit the ball out of the park there. We're sorry that your Rocky Mountain Escape driving tour didn't meet your expectations but glad that you still had a great time overall! If you want to discuss your trip in greater detail, we're happy to hop on a call! Where should we send you next?! :)
Not having to plan and arrange things…
Not having to plan and arrange things while in a new place was what I wanted . Pack up and go is AMAZING to use if you don’t feel like planning every single detail, and just want to finally relax. Our trip to Leigh valley, PA was amazing and relaxing. I am thinking of using it again for a solo trip!
By Marisha
Response from Pack Up + Go· Nov 4, 2025
We love to see it! For those travelers who want to release control + let someone else do the planning for once, we're the perfect solution! Let us handle the planning so you can enjoy the thing that really matter, making memories! And how exciting! Solo tripping can be so daunting but when everything is planned out for you, and with 24/7 call/text/email support from our Travel Support Coordinators, you'll be in great hands :)
Stress free and exciting!
Using pack up and go was such a fun experience. They took all the stress away from planning and gave us an amazing vacation. They did a great job of planning things that were tailored to our preferences and the 24/7 support was great for any supplemental help we needed. If you want a fun, well thought out vacation with as little stress as possible, you’ve got to try pack up and go.
By Leah
Response from Pack Up + Go· Nov 4, 2025
Isn't that how traveling should be?! Stress free + easy :) We're so glad you had such an amazing time on your trip with us and couldn't be happier that you felt supported by our 24/7 support team. We strive to make sure our travelers feel supported because let's face it.. having someone else plan your trip can be a little daunting! We're always here for questions, concerns, and itinerary changes before, during, and after your trip.
Highly Recommend Pack Up + Go.
From Start to Finish the trip was fabulous! It was my partners birthday weekend. The attention to detail with amazing options couldn't have been better. The boutique hotel, the excursions planned for us, reservations at local eateries. My favorite excursion that I'm still talking about was the Taste Carolina walking food tour. I can't say enough about Donna the tour guide. She was amazing and knowledgeable about the area. We were in Wilmington,NC by the way. I totally recommend using Pack Up + Go. We have so few surprises left in life anymore and it was like waiting for Christmas Day.
By Richard D.
Response from Pack Up + Go· Nov 1, 2025
This is so great! Thank you so much for sharing how much you loved your trip with us! It's so wonderful to be a part of our traveler's memory making moments + we love hearing about it! It sounds like your trip planner really hit the nail on the head with your accommodation, activities, and your destination too! We always strive to put our travelers in boutique, nontraditional, 3 star and above hotels, to add that extra level of personalization to your trip. Isn't a good tour the best way to see the city?! We're so glad you had a great time + we can't wait to send you somewhere new!
If you're curious about Pack Up & Go, just do it!
Pack Up & Go is such a fun concept and they make sure you have a stellar experience. Everything is top notch including the customer service. I love how the website and printed documents look. The input survey covers all the bases to ensure you have a great trip. The trip itself is well planned - good mix of reserved activities and free time. The hotels are luxurious and top of the line.
By Rachel
Response from Pack Up + Go· Oct 30, 2025
Thank you for your kind words! Creating magical, worry-free adventures is exactly what we love to do.🌟✈️