Pack Up + GoReviews of packupgo.com

The hotel where we stayed was very nice. I didn't care for the fact every restaurant only had seafood. there wasn't much to do. The history was very interesting, but I guess I expected more than Beaufort SC

I can say this was definitely not worth the $1400 total that I forked out for this experience. First, my budget was a road trip for $1000. Second, I was charged $100 in taxes. Third, gas and food was $200-300 more and NOT included. Fourth, Pack Up’s service fee was $229. I reviewed the website for the cabin (which were tiny houses on wheels), the price was $269/night FEES INCLUDED. Apparently, Pack Up paid an extra $140+ in fees. The experience of all day kayaking was as expected, even though I brought my own kayak and only utilized the shuttle service for myself. My friend needed a rental and shuttle was included. Food and gas was NOT included, Originally, this trip was solo, and I would have been extremely disappointed in the experience. It was nothing that I haven’t already done on my own, including kayaking on this particular river. I also have a small camping trailer. However, I ended up bringing a friend and it was an exciting experience for her, but even she said, not worth $1400. IF I EVER choose to use Pack Up + Go again, I would do a flight out of my home state. Earlier this year, I used “Journee” for an international experience and got 8 days in Spain, flight included for $2100.

We have scheduled a Pack Up & Go trip for our anniversary for the past 3 years. Up until this last trip, every experience had been amazing and we looked forward to this years surprise. Unfortunately our trip was a bit stressed because the events scheduled on the day of our actual anniversary were rescheduled with out any notice so we ended up missing it. I don't know about many of you but I don't tend to check my email while on vacation. We went by what was scheduled in our packet. It would have been nice to have a phone call prior to the changed event so that we would not have missed it. The event company couldn't reach me directly since the only phone number they had on the reservation was for Pack Up & Go and they received no response. Luckily, I receive a partial refund. Other than this mishap our vacation was very relaxing and we got to visit a great place that we are eager to go back to.

I was disappointed with what my budget covered, and the departure time from the location wasted an entire day! I tried to make changes well before the trip date once I realized that I grossly OVERbudgeted, and instead of getting some money back or additional amenities, I am left wondering how my $4K+ was allocated for a barely 3-day trip that included ONE dinner.

I booked a 3 night 4 day for me and my 17 year old son. It was very exciting and the morning of we finally opened our envelope and we went to San Diego California! Neither of us had been to San Diego and it was beautiful. The area we stayed in was fluent with the homeless just hanging outside of our hotel. But the hotel itself was amazing and the staff was amazing. The hotel was situated right at the trolley that we could jump on to go anywhere. We stayed within walking distance of many eating places and a gas station. The activities that were planned and paid for were exactly what my son would enjoy. All in all our experience was amazing. My only complaint was the price. I am a penny pincher and when I added up all of the travel and activities and rounded up generously. I paid 4,000 and everything added up was 2,000. I feel like they could have paid for more transportation or gift cards for dinner. I didnt realize their fee was 2k. Besides that the trip was amazing and they did a fantastic job picking the location and activities.

We arrived to our surprise destination, and our packet told us check in was at 3pm, and the front desk at our destination said they don’t allow people to check in until 4pm. Thankfully they had a clubhouse we were able to hang out in for the hour! They had complimentary games, coffee, and even a map you could place a push pin on that showed where you came from! We finally made it in to our location, it was very quiet, and clean. We unpacked and settled in! They decorated our room with some rose petals and wine, was a very nice touch considering it was valentines weekend! They check in was easy, and all of our room amenities worked good for the most part. The coffee maker definitely needs a sign stating how to use properly, they maintenance crew had to come show us how to use it properly because they have taken parts away due to past makers getting broke. Was just a bit frustrating after I tried to make coffee 6 times, a little sign would’ve been great, or a note in our packet. We ventured outside to our patio which had a grill, chairs, and a hot tub, and we were ecstatic! unfortunately the hot tub was nowhere near warm and we were bummed it hadn’t been warmed up per our arrival, so we had to call maintenance and they maintenance and they came to the rescue. While we waited about 4 hours for it to heat up, we ventured downtown which was only 8 mins away from the destination. super convenient! Enjoyed a 3 day weekend in the geodesic dome, cooking, roaming the woods and enjoying the scenic view and hot tub the most! The pre planned itinerary was pretty spot on and accommodated us well, we used the packed all weekend for all our adventures. We saw many museums, ate at some amazing restaurants, and ventured around Hot Springs, Arkansas all weekend. I would definitely plan another journey with pack up + go, it took the stress of having to preplan and book the trip, and the itinary / list of places and things was so helpful when trying to decide where to go or what to eat because its all based off your personal likes!

The customer service was top-notch, and the materials were charming. The itinerary was super well-organized and fit the preferences we expressed. There was an activity booked each day and a dinner reservation each evening. Unfortunately, the restaurants that were booked were kind of disappointing food-wise, and pretty pricey. We ended up not even going to the last one because the first three had been busts. Overall not sorry we tried it, but the whole experience wasn't a good value for the money. We'll just let ChatGPT plan it next time.

We used Pack Up + Go for a surprise trip over the holidays, and overall we did have a great time. The hotel was beautiful, the food was excellent, and we were placed in a really fun city. The concept itself is exciting, and we genuinely enjoyed aspects of the trip. That said, there were a few significant issues that kept this experience from fully meeting our expectations. 1. Lapse in communication Because our trip took place over a holiday, we didn’t expect regular office availability—but we did expect proper communication channels to be in place between us and the reservations that were booked on our behalf. One scheduled trolley tour was rescheduled, but the vendor only had Pack Up + Go’s phone number, not ours. As a result, we walked six blocks in 10-degree weather while it was snowing, only to arrive and find out the tour had been pushed back three hours. We then had to walk all the way back to our hotel and repeat the trip later. This situation could have been easily avoided with direct contact information and was frustrating, especially given the weather. 2. Lack of personalization The trip felt very generic. While we understand that it was Christmas time and some things were closed, there were still plenty of options available. Several restaurants we visited immediately recognized Pack Up + Go and mentioned having many reservations through them, which made it feel like a recycled itinerary rather than one curated for us. This was especially disappointing because we specifically requested a snowy winter vacation with activities like tubing, skiing, or snowboarding. None of these were booked—or even suggested. The printed list of “additional things to do” didn’t include a single winter sport option, despite this being our one clear request. These activities were about an hour from our hotel, and we had already increased our driving limit from 6 to 12 hours, so it felt reasonable to assume we’d be willing to make that drive. Ultimately, our hotel concierge helped us arrange what we had originally asked for. 3. Value for cost We don’t feel the trip justified the price. We paid $2,575 after a refund from the original $3,000. With only one paid activity booked per day (dinner reservations don’t count since they aren’t prepaid), averaging under $100 each, it’s hard to understand where the money went. Based on hotel pricing and activity costs, the total appears to come out closer to $2,000, leaving a significant portion as company compensation—without delivering the personalization or experiences we specifically requested. Overall Pack Up + Go has a fun concept and clearly partners with great hotels and restaurants, but our trip felt overpriced, under-personalized, and poorly communicated at key moments. With better communication systems and more thoughtful customization, this could be a fantastic experience. Unfortunately, for us, it felt generic and not worth the cost. We are unsure if we’d take another trip. We may recommend the company but with serious consideration to be had first.