They helped me very much to solve my…
They helped me very much to solve my problems
By Geetha Rani V.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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483 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
483 approved reviews, newest moderated first
They helped me very much to solve my problems
By Geetha Rani V.
My tickets got cancelled due to pandamic. However, I received immense response from the optiontown team whenever I contacted them through mail or chatting with online executives
By ajith S.
Due to the pandemic covid 19, our travel dates were changed many times. Each time when we contacted Option Town through mail or chat box, the respone was very cooperative and helpful
By John T.
I have used many of Optiontown’s products including Flight Pass and would highly recommend these wonderful products to anyone looking for a great deal while travelling.
By Preeth C.
Excellent service
By Shain K.
Appreciate the service rendered on time. Well done
By Sridhar P.
I regularly use the utilities that optiontown provides. I have had my flight schedule changed several times but optiontown is still trying to keep in touch and process my upgrade to the new flight. I find it great to experience services at a very low cost
By THI MY DUYEN T.
Have booked 1 pass with six credit, have planned my trip for June 2020. But due to the pandemic, all the flights were canceled. Got the pass auto extended for May 2021. I utilized the chat functionality to resolve my other concerns and they were very proactive in helping to resolve my issues
By Jassim K.