I warn everyone
I warn everyone as optiontown get my money in advance and they didn't provide a ticket. so take care
By Hossam I.
Saturday, November 7, 2026 · Customer reviews of US businesses
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483 reviews
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Optiontown is a pioneer in the world of travel options. Our vision is to develop unique and innovative travel options that help to optimize value for both travelers and travel providers. Built using our patented technologies, our revolutionary product portfolio includes the Upgrade Travel Option (UTo, pronounced as 'You Too'), the Empty Seat Option (ESo), the Flight Pass Option(FPo), the Flexibility Reward Option (FRo), the Multiple Booking Option (MBo),the Preferred Flight Option (PFo), the Preferred Seat Option (PSo), the Lounge Access Option (LAo) and the Extra Baggage Option (XBo).Our unique technologies are based upon concurrent optimization for travelers and travel providers. Our optimization approach concentrates on the overall value for the parties involved rather than simply on a specific product or service.Visit https://www.optiontown.com/jsp/MTP/MTP_About_Us.jsp
Optiontown (optiontown.com) has 483 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
483 approved reviews, newest moderated first
I warn everyone as optiontown get my money in advance and they didn't provide a ticket. so take care
By Hossam I.
OptionTown is a trusted company to book airline tickets more than the airlines providers. I had several problems with different airline providers and OptionTown they do have their own rules and conditions when it comes to change booking. They were able to cancel and change my booking without any extra cost In less than 24 hours from my departure date. They are really a trusted company. Special thanks to Rayan from the customer service team who helped me and supported me. Ryan you are a champ Sir! Good luck for a successful more business to come in 2022. Regards KH
By Khaled hab al R.
Response from Optiontown· Jan 16, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Quick response on Emails. Thank you.
By Abdul L.
Response from Optiontown· Jan 11, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
It was a pleasure dealing with the customer service. Had to change the date of my ticket and they were able to do it for me.
By Jacqueline
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Thanks to Monica for a last minute flight change due to a positive covid test result - sincerely appreciated. Well done. Mike Fischer
By Mike F.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Rayan Johnson was very helpful to help me solve all my problems at the last minute before my flights. Very thankful indeed.
By Adel Abu A.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Thanks to Ryan Johnson. Super and excellent customer service and assistance. He saved my day! Thanks again Ryan. Saed
By SDLM S.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
thanks to barry evans highly appreciate his help
By Sanjay K.
Response from Optiontown· Jan 10, 2022
We thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.