Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HOBO Data Loggers, a LI-COR brand, makes highly accurate, reliable monitoring solutions for outdoor, indoor, water, and cold chain applications. Brands include HOBO, a name that’s now synonymous with “data logger,” and our InTemp line, for monitoring vaccines & pharmaceuticals, as well as food, in transportation and storage environments. USB, Bluetooth-enabled, and web-enabled solutions for remote monitoring feature data loggers that measure temperature, relative humidity (RH), carbon dioxide (CO2), water level, energy, soil moisture, and more. We deliver a high level of customer satisfaction and provide unlimited free technical support.
HOBO Data Loggers & InTemp Monitoring Solutions (onsetcomp.com) has 1,166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,166 approved reviews, newest moderated first
I only needed one HOBO to replace one that went missing. They were very responsive and helpful and got it delivered rapidly.
By Ted B.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 25, 2021
Hi Ted, Thank you for the positive feedback. We try our best to deliver quality products quickly. Sincerely, Justin
Good communication about lead times, billing, and overall information along the way from ordering to receipt. Happy with the experience and purchase.
By Christy D.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 23, 2021
Hi Christy, Thank you for posting this review! We are so glad that you had a happy experience with our service teams. Sincerely, Justin
We received our order just as we requested. We asked for specific dates for the NIST certification to occur, and they accommodated us with no problems at all. Great service.
By Lesli B.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 18, 2021
Hi Lesli, Thank you for the 5-star review. We are proud of our products and customer services. We look forward to working with you again. Regards, Justin
Every time I have an issue, technical support, someone with real answers is almost none existent. I opened 3 cases/tickets and never heard back. Found more information by just digging and going through their website. I learned more through troubleshooting/testing the equipment by trial and error.
By Michael M.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 17, 2021
Hi Michael, We apologize for the lack of responsiveness to your case. We take our customer's concerns seriously and will work to improve our process. One of our Technical Support team members has reached out to you already to ensure you get any answers or help you require. Regards, Justin
Fast shipping for an excellent product!
By Mark A.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 14, 2021
Hi Mark, We certainly appreciate your positive feedback. We are proud of our products and services. Sincerely, Justin
Excellent service. I m satisfied.
By Abdul R.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 10, 2021
Hi Abdul, Thank you for the feedback. We are glad to hear of your satisfaction with our service. Sincerely, Justin
Thank you Onset Team. Really helpful in all regards, answered all my questions and advised me properly, especially since I never used those kind of equipment before!
By Stephan B.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 7, 2021
Hi Stephan, We appreciate your very positive feedback. 100% customer satisfaction is what we strive for everyday. We look forward to working with you again. Kind regards, Justin
RECEIVED WHAT WAS ORDERED. CHARGE AMOUNT WAS CORRECT
By Kathryn H.
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jun 7, 2021
Hi Kathryn, Thank you for taking the time to post this review. We hope to work with you again. Kind regards, Justin
