Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
196 reviews
Office AllySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting
Office Ally (officeally.com) has 196 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
196 approved reviews, newest moderated first
I have used Office Ally for over 20+ years and it works very well for me and I trust the process. If a mistake is made it is me, never Office Ally. I only use the very basic information on the Classic part of Office All, not the new program.
By Chris K.
Response from Office Ally· Aug 15, 2025
Chris, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
I use the old, "classic" version, and I appreciate that it's still available after the update. I also like that I can create forms for each patient that prefills their data on claims.
By Thomas R.
Response from Office Ally· Aug 15, 2025
Thomas, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Representative was interested in my concerns & was diligent in exploring the issue to enhance my understanding
By Mark E.
Response from Office Ally· Aug 15, 2025
Mark, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had a positive experience with our support.
Easy to use. Helpful staff
By Courtnay D.
Response from Office Ally· Aug 15, 2025
Courtnay, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
The convenience of filling out billing statements and having them electronically sent. It’s just wonderful.
By Mark W.
Response from Office Ally· Aug 14, 2025
Mark, thank you for the review and thank you for being a valued customer.
the system has issues with running very slow
By Debbie C.
Response from Office Ally· Aug 14, 2025
Debbie, we sincerely apologize for any inconvenience you've experienced with our software and appreciate your feedback. We value your feedback as we continue to invest in enhancing the features and functionality of our products, as well as improving our service offerings. Someone from our team will be reaching out to you soon to better understand the issue and help seek a resolution. ***UPDATE: Debbie, our team has tried several times to reach out to you to seek a resolution. If you are still having issues please reach out to our support team at https://cms.officeally.com/contact-support
I initially started my business with paper files and office ally was an intuitive, clearinghouse for my billing. As my business grew I wanted a platform that reflected my ability to offer more for online intakes, clinical note storage, and rapid assistance. I made a change but made certain my clearinghouse remained office ally. They are seem less and the best I have utilized.
By Janet M.
Response from Office Ally· Aug 14, 2025
Janet, thank you for the complimentary review and thank you for being a continued valued customer. We are glad that you are enjoying the product.
Once I comprehended the rather complicated protocols, filing claims has become much simpler.
By JIM S.
Response from Office Ally· Aug 14, 2025
Jim, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
