very good at delving into the problem
very good at delving into the problem
By Shirley N.
Response from Office Ally· Oct 21, 2026
Shirley, thank you for the complimentary review and thank you for being a valued customer.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
196 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting
Office Ally (officeally.com) has 196 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
196 approved reviews, newest moderated first
very good at delving into the problem
By Shirley N.
Response from Office Ally· Oct 21, 2026
Shirley, thank you for the complimentary review and thank you for being a valued customer.
Staff is always helpful when needed.
By Carol G.
Response from Office Ally· Oct 21, 2026
Carol, thank you for the complimentary review and thank you for being a valued customer.
One of the worst EMR there is forget about on boarding or any training its on their time. Even their customer service representative are useless on top of waiting on hold for long periods of time thankfully we are have switched to another EMR. I would rather use paper chats than this system
By Kimberly R.
Response from Office Ally· Oct 21, 2026
Kimberly, we are sorry to hear that you have not had a positive experience with Office Ally solutions and support. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Accuracy, good customer service
By LANA P.
Response from Office Ally· Oct 5, 2026
Lana, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had a positive experience our product and support.
Answer questions quickly and very helpful
By Tammy B.
Response from Office Ally· Sep 28, 2026
Tammy, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
I do my own billing, and Office Ally has made it doable and time-saving. Thank you!
By Sally H.
Response from Office Ally· Sep 28, 2026
Sally, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Customer Care
By Rosemary B.
Response from Office Ally· Sep 28, 2026
Rosemary, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product and customer care.
I find that using Office Ally helps keep me organized and on top of my insurance claims.
By Martha Artmis Rogers, L.
Response from Office Ally· Sep 15, 2026
Martha, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.