Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
196 reviews
Office AllySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting
Office Ally (officeally.com) has 196 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 19 reviews with 4 stars · Clear filters
Usually it works fine but for the past few days I haven't been able to log in.
By Dvid
Response from Office Ally· Aug 24, 2026
Thank you for the review and thank you for being a valued customer. Please reach out to our support team at https://cms.officeally.com/contact-support so that we can get you logged in.
Overall Office Ally is a good system. There is always room for improvement>
By Phyllis B.
Response from Office Ally· Apr 20, 2026
Phyllis, thank you for the update to your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
User-friendly
By Monica R.
Response from Office Ally· Feb 27, 2026
Monica, thank you for the review and thank you for being a valued customer.
After using Office Ally and getting used to it and its features, it has been a great platform for my charting, and ordering medications.
By Christine A.
Response from Office Ally· Feb 26, 2026
Christine, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Love office ally! My only request is to be able to run multiple charges and payments on 1 sheet of paper.
By HH
Response from Office Ally· Feb 19, 2026
Thank you for the update to your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
I’ve used the software for five years. There are some things that could use an upgrade and things that become more user-friendly with experience. The price is very affordable and it offers every feature needed to run a practice. Anytime I have reached out to support they have been helpful.
By BSmith
Response from Office Ally· Feb 19, 2026
Thank you for the update to your review and thank you for being a valued customer. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings.
Good basic tool. Nothing great. Response time lacks if you ask for new features. I can co.pare officeally is like costco. No bells and whistles but it works.
By Kushang D.
Response from Office Ally· Jan 14, 2026
Kushang, thank you for the review and thank you for being a valued customer.
Easy to use as long as I use the Classic
By Ruth H.
Response from Office Ally· Dec 9, 2025
Ruth, thank you for the review and thank you for being a valued customer.
