MaytReviews of maytag.com

DO NOT BUY THE FRONT LOAD PETP PRO WASHER!!!! it has a bad master board by design and they will not honor it. I have owned my since April 2025 and it is currently march 2026 and I've had this board replaced twice under warranty. Now they want me to purchase additional monthly protection but they will not extend the warranty or replace the product. The customer service rep was very nice but unable to help due to their 'company policy' of screwing over unsuspecting buyers. I'LL NEVER BUY MAYTAG WHIRLPOOL APPLIANCES AGAIN!

Bought washer in 2023 paid 900.00: quit working contacted Maytag sent someone out took 8 days for them to come then to tell me it’s the clutch and they have to order the part. Another 9 days before they come back. NEVER AGAIN WILL I BUY AN HIGH END WASHER. Get one for $300 and if it last 2 years feel lucky.

My wife and I purchased a brand new Maytag washer and dryer. The models are MHW8630HC and MED8630HC. The washer lasted four loads and the motherboard completely went out. The dryer lasted one more load and the door won't close. These products are complete garbage and getting a hold of anyone at Maytag is ridiculous. Buy something other than Maytag. I imagine your experience will be superior to the one my wife and I have had.

Purchased a Maytag washer 5/22. To date we have had just about every component replace, multiple repairs. Today, marks a month waiting for yet another part to get the machine working. It is so frustrating not having the use of our machine. Repairmen have said don’t put any blankets in, or throw rugs as the machine can not handle it, even though I purchased a large capacity machine. I’m ready to throw the machine out, but what to buy instead. Thanks for nothing Maytag.

I bought this Maytag washer in October 2024 specifically for my 86-year-old mother-in-law. I chose it because it looked simple, was reasonably priced (around $509), and she would only use it occasionally for light loads. Less than a year and a half later, it’s already broken.We had to call an authorized Maytag repair service, which charged $109 just to diagnose the problem: the suspension system is shot. The repair quote? Another $250–$300 on top of the diagnostic fee. That means spending nearly $400 to fix a machine that originally cost $509. At that point, it’s almost cheaper (and certainly wiser) to replace it entirely.I contacted Maytag customer service directly to explain the situation and ask for some reasonable help—after all, this is a major failure on a relatively new appliance used very lightly. Their “best” offer? 20% off a brand-new washer. Seriously? Why on earth would I want to buy another Maytag after this experience? They essentially told me to throw good money after bad with zero goodwill or accountability for a product that failed so prematurely.Extremely disappointed and frustrated. This feels like planned obsolescence at its worst. I cannot recommend this washer—or apparently anything from Maytag—to anyone looking for reliability, especially for elderly users or light-duty needs. Save your money and look elsewhere.

Horrible! Wanted 325 or a monthly payment just to come out and look at my washing machine. Despite having a sticker on the machine that says 10 year warranty for parts. Will never buy another Maytag applicance again- RUN!!!

Our Maytag Commercial Technology washer stopped working after 7 years. A service tech said the control panel was shot but the part has been discontinued so it’s toast. So much for 10-13 year lifespan. I will never buy a Maytag again. Clearly, they do not support their products. It’s all about selling you a new machine. Another American company ripping off people for profit.

Maytag washer MVW4505MW0 has quit (mid cycle) 3 times since purchase in Sept. 2023 We night extended warranty from Best Buy thankfully. Service out 5 times due to ordering parts etc. I would choose a different make and model.