Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
383 reviews
LoviSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart skincare powered by AI Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data. Track your skin progress, get tailored recommendations, and make confident skincare decisions – all in one app. Download on the App Store Apple and the App Store logo are trademarks of Apple Inc. AI Skin Analysis & Progress Tracking Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results. Personalized Routines & Product Fit Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error. Ingredient Insights & Smart Guidance Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.
Lovi (lovi.care) has 383 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
383 approved reviews, newest moderated first
Answered couple questions and scanned my face its it!
By Clara
Response from Lovi· May 24, 2025
Thank you so much for your feedback. ❤️ We are committed to our mission of bringing quality skincare and beauty services to everybody, and we’re very happy to see that our product worked for you! Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
I saw the AD on Facebook, and I was hoping to get products after paying £22.49 only to be informed after payment that it was only product recommendations and no products would be delivered to me. I really would appreciate a refund of my money as I was expecting to get products for my skin.
By Somto Miracle O.
Response from Lovi· May 17, 2025
Hi! We’re really sorry for the confusion! Could you kindly contact us again at [email protected]? We'll be happy to issue a refund 💜️ Thanks, Alexey & the Lovi Skincare Team
Started using lovi a couple of months ago My skin actually feels better from the advice
By Marlene W.
Response from Lovi· May 16, 2025
Thank you so much for your feedback. ❤️ We are committed to our mission of bringing quality skincare and beauty services to everybody, and we’re very happy to see that our product worked for you! Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
Who said that man can’t care about his skin, people, we’re in the 21st century, cmon. Their cosmetics really helped to improve my skin and as a result attention to my persona😂🤭
By Saran C.
Response from Lovi· May 16, 2025
Thank you so much for your feedback. ❤️ We are committed to our mission of bringing quality skincare and beauty services to everybody, and we’re very happy to see that our product worked for you! Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
I got hooked on this app. It works great so far and it’s useful
By Josefina P.
Response from Lovi· May 16, 2025
Thank you so much for your feedback. ❤️ We are committed to our mission of bringing quality skincare and beauty services to everybody, and we’re very happy to see that our product worked for you! Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
Not sure about the results yet, but the brands lovicare recommends are 100% safe
By Kristin A.
Response from Lovi· May 16, 2025
Thank you so much for your feedback. ❤️ We are committed to our mission of bringing quality skincare and beauty services to everybody. We're making sure to recommend only the products that are safe for your skin — considering things like sensitivity, present issues, or skin type, but also making sure they do not contain any prohibited ingredients. On top of that, our recommendations are not only safe but also effective for you. We’re very happy to see that our product worked for you Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
Sometimes the suggestions are very basic, in terms of brands. But basic doesn't mean bad I guess
By Regina J.
Response from Lovi· May 15, 2025
Dear Regina, We are committed to our mission of bringing quality skincare and beauty services to everybody. In many cases, basic brands and skin care products are everything that's needed — we always ensure that the recommended products are well-suited to your specific goals and skin traits. High-priced products and luxury brands might bring a lot to the table, but they are not necessary in many cases, so that you can save some money while keeping the results. Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
Recently, I've been trying a budget friendly retinoid this AI picked for me and I can see improvement already. Skin care really is personal...
By Angela R.
Response from Lovi· May 15, 2025
We are committed to our mission of bringing quality skincare and beauty services to everybody, and we’re very happy to see that our product worked for you! Especially given that introducing retinoids into existing routine might be quite challenging! Thank you for using Lovi, and rest assured — we’ll deliver even more inspiring possibilities in the near future! Thanks, Alexey & the Lovi Skincare Team
