When the app was advertised to me
When the app was advertised to me, I got excited. I have paid for 3 months subscription (£30). But what they do not tell you that even if you buy 3 months subscription, to scan you products you will have to pay extra (£40 for a month). I see no pony in this app now… wasted my money and really disappointed.
By Diana M.
Response from Lovi· Aug 15, 2025
Dear Diana, Could you kindly confirm that everything has been solved? We’d be happy to make sure everything is all good, especially before the New Year 💜 Our contact email address is still the same: [email protected] — waiting for your confirmation! With love, Sofia from the Lovi Skincare Team




