LoviReviews of lovi.care

Response from Lovi· Feb 9, 2026

Hi, Thanks so much for taking the time to leave this, we’re really happy to hear the analysis felt spot-on and that the suggestions you’re getting are supporting your skin goals. That’s exactly what we’re aiming for! If there’s anything you’d like us to fine-tune or improve, we are a message away at [email protected] 💜 Margarita and the Lóvi Team

Response from Lovi· Feb 7, 2026

Hi Stacey, We’re really sorry this didn’t land the way it should have. We can see how the experience felt confusing. Lóvi is meant to help with personalized skincare guidance and product recommendations, but we understand that what you expected wasn’t what you received, and we never want you to feel misled. We’re ready to issue your refund right away. Just let us know the best email to reach you, or send it to [email protected], and we’ll handle it promptly. We hope you can give us the chance to make this right! 💜 Margarita and the Lóvi Team

Response from Lovi· Feb 5, 2026

Bonjour ! Je suis vraiment désolé pour cette expérience. Ce n’est absolument pas ce que nous souhaitions ni ce vers quoi nous tendons. Je vais maintenant demander vos informations via Trustpilot. Merci de bien vouloir fournir votre e-mail d'inscription, et nous ferons de notre mieux pour vous aider. Merci, Alexey et l’équipe Lóvi

Response from Lovi· Feb 5, 2026

Hola, ¡Qué alegría leer su mensaje! Nos encanta saber que el examen de su piel le resultó útil y que disfrutó las recomendaciones. Siempre estamos aquí para cualquier duda o consejo que necesite: [email protected] 💜 Margarita y el equipo de Lovi

Response from Lovi· Feb 4, 2026

Hey! Sorry to hear you didn't like our initial offer. We'll get in touch with you to see if we can find a better option for you :) Thank you, Alexey & the Lovi Team

Response from Lovi· Feb 4, 2026

Hey! 😃 Muito obrigado pelo seu feedback — ficamos muito felizes em saber que você achou úteis as sugestões de produtos alternativos! 💜️ Fazemos o nosso melhor para recomendar produtos que realmente estejam disponíveis para compra na sua região. Para isso, coletamos mais de 200.000 ofertas no mundo todo e as atualizamos diariamente, para que possamos manter as recomendações precisas e fáceis de comprar. Obrigado novamente! Alexey & o time Lovi

Response from Lovi· Feb 4, 2026

Hey! Sorry for that! This might happen when, for example, you used a different e-mail when making a purchase on our website. We'll reach out to you and fix your subscription situation, as well as provide a refund if necessary. Thank you! Alexey and the Lovi Team

Response from Lovi· Jan 31, 2026

Hey! We're sorry you didn't like the product. If you didn't find it a good fit, we'd be happy to issue a refund. Please let us know which subscription you have, and we'll check whether we can help in your case. Unfortunately, I was unable to identify a subscription associated with your e-mail in our system. We'd also appreciate it a lot if you could share what it is that you didn't like about the product, that would help us make it better for everyone! Thank you, Alexey