Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
383 reviews
LoviSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smart skincare powered by AI Lovi is an AI-powered cosmetologist app that analyzes your skin, builds personalized routines, and helps you choose products based on science and real data. Track your skin progress, get tailored recommendations, and make confident skincare decisions – all in one app. Download on the App Store Apple and the App Store logo are trademarks of Apple Inc. AI Skin Analysis & Progress Tracking Lovi uses AI-powered face scans to analyze multiple skin concerns and track changes over time. This helps users understand how their skin evolves and how routines or products impact results. Personalized Routines & Product Fit Based on skin type, goals, and preferences, Lovi builds customized skincare routines and evaluates how well products match individual needs. Recommendations focus on compatibility and effectiveness, helping reduce trial-and-error. Ingredient Insights & Smart Guidance Lovi provides clear ingredient insights and safety indicators, making it easier to understand what is inside skincare products. Users can also ask questions anytime and receive science-backed guidance tailored to their skin.
Lovi (lovi.care) has 383 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
383 approved reviews, newest moderated first
Accurate recommendations and great alternatives
By Clarissa D.
Response from Lovi· Jul 6, 2026
Hi Clarissa! Thanks so much! 💜 Finding the right products and always having alternatives to choose from is something we work hard on, so this is really wonderful to hear. Enjoy! Warm regards, Margarita & The Lóvi Team
Its directing me on how i can improve my skin texture as well as my acnedark spot
By customer
Response from Lovi· Jul 6, 2026
Hi! That's exactly what we're here for, thank you for sharing this! Tackling multiple concerns at once and actually seeing a clear path forward is what Lóvi is all about. So glad it's working for you! 💜 Warm regards, Margarita & The Lóvi Team
Beautiful app I love it
By Huda D.
Response from Lovi· Jul 6, 2026
Hi Huda! Short, sweet, and it made our day — thank you! 💜 So happy you're loving it! Warm regards, Margarita & The Lóvi Team
The website is so good and it was so easy and quick to get a refund but I personally don’t like that they use ai but except for that they are incredible
By Lisa
Response from Lovi· Jul 6, 2026
Hi Lisa! Thank you so much, this really made us happy! 💜 We're so glad the experience felt smooth and easy from start to finish. And we totally appreciate your honest take on the AI side of things. Feedback like this genuinely helps us think about how we can make Lóvi work for everyone. So happy to have had you with us! Warm regards, Margarita & The Lóvi Team
This is really a useful app.
By Mumit L.
Response from Lovi· Jul 6, 2026
Hi, Thank you so much for the kind words! We're really happy to hear you love it! If you ever have suggestions or run into anything, feel free to reach out. We're always here to help. 💜 Warm regards, Margarita & The Lóvi Team
my skin became more dry
By Abeda S.
Response from Lovi· Jul 2, 2026
Hi! That's definitely not the experience we want for you, and we'd love to look into this together 💜 Our management team has already reached out and is awaiting your response. We'd like to review your recommendations personally and make sure everything is properly tailored to your skin's needs! Warm regards, Margarita & The Lóvi Team
Too expensive and I cannot find where to try another routine suggestion
By customer
Response from Lovi· Jul 2, 2026
Hi! We're sorry to hear the experience hasn't felt worth it so far, and we'd love to help you navigate the app and find what you're looking for. Our management team has already reached out to you directly, and we look forward to hearing back so we can sort everything out for you personally! 💜 Warm regards, Margarita & The Lóvi Team
Lovi was a fantastic tool for improving my skincare routine. I followed the personalized recommendations for almost three months and am really happy with the results. My skin has improved, and I highly recommend the app to anyone looking for a skincare routine tailored to their skin’s needs. :)
By Shokat S.
Response from Lovi· Jul 2, 2026
Hi! Three months in and already seeing real results, that's what we love! Thank you for sticking with it and for sharing this, it genuinely means a lot. So happy the journey has been worth it for you! 💜 Warm regards, Margarita & The Lóvi Team
