You guys rock!!!
You guys rock!!!
By Wesley M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
11,626 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
11,626 approved reviews, newest moderated first
You guys rock!!!
By Wesley M.
Great and quick delivery.
By Tanya
Great experience and very fast
By Megan
Have ordered from them in the past and have loved them. This time there was a delay in shipping (no fault to them, it was totally USPS fault), but within 24 hours of letting them know of the problem, my contacts were here. Thank you Lens Direct customer service...you guys are awesome!
By Karla C.
I was so happy to get new lenses in an older frame that I really liked! LensDirect made is so easy!
By Kent T.
Very easy to order, great price and super fast shipping.
By Johnnie R.
Lens Direct is extremely lucky I decided not to sue them for gross incompetence and false advertising.
By James F.
Service was fast and order was correct.
By Anne B.