Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,550 reviews
Leaf Home Stair LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
I am very happy with the work done converting my tub into a walk-in shower. Mark did a beautiful job and was very professional. Thank you very much!
By Rose
Response from Leaf Home Stair Lift· Oct 25, 2023
Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience.
I’m sure they do good work, I don’t have a complaint about that. But just a warning, if you enter in your phone number on their website, you better be 100% you want their services because they will blow your phone up for weeks from a hundred different phone numbers. I was just researching companies to call to come to my work and I ended up finding one closer to go with. It doesn’t matter if you respond to the texts saying you’re not interested or put yourself on the no call list, both of which I’ve done, they don’t stop. It’s been almost a month and i get at least 5 calls a day.
By Jackson
Response from Leaf Home Stair Lift· Oct 23, 2023
Hey Jackson - To adjust your communication preferences, please email us at [email protected] with your name and phone number, along with “Please Add to DNC List” in the subject line so that we may help you directly.
They were very professional and clearly knowledgeable about the task at hand. They focused on being organized and keeping things clean as the job progressed. I received a clear understanding of what to expect throughout the process and how everything worked when they finished. I couldn't have been more pleased
By David
Ash did a great job explaining everthing problems with installer. Built steps wrong and will not answer phone calls.
By Terry
they built a wall for the walk in shower, left it unfinished, damage in my garage ceiling not fixed, they don't call back they have been putting us off. $13,000 + remodel I'm not happy. I should be getting money back.
By mark N.
Response from Leaf Home Stair Lift· Nov 6, 2023
Thank you for your feedback, Mark. If you haven't received assistance yet, we request that you contact us at [email protected] or 1-866-320-5477. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
Brad, your sales rep. Did and outstanding job on his presentation!!! On a scale from one to ten, he was definitely a ten!!!
By Rosemary
Response from Leaf Home Stair Lift· Oct 16, 2023
Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience.
Overall very satisfied, not keen on the window trim in my eyes it looks like very cheap plastic but I’ll live. Some of the caulking isn’t the best looking application. It is put together very well and does look great
By Dennis
Response from Leaf Home Stair Lift· Oct 12, 2023
Thank you for your feedback, Dennis. If you haven't received assistance yet, we request that you contact us at [email protected] or 1-866-320-5477. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
I called the service department 3 days ago and I’m still waiting for someone to call me to setup a service appointment!!!
By Garry C.
Response from Leaf Home Stair Lift· Oct 12, 2023
Thank you for your feedback, Garry. If you haven't received assistance yet, we request that you contact us at [email protected] or 1-866-320-5477. We greatly appreciate your cooperation and look forward to the opportunity to resolve this matter for you.
