Lily Ann CabinetsReviews of lilyanncabinets.com

I have purchased a new kitchen from Lilly Ann Cabinets and for the price, it is a great alternative. They have a great product but the problem is there customer service. They should be catering to the customer and they do not. The thing is they sell a gargbage bin pull out cabinet system and when we looked at their product we thought nothing about the hardware or doing any sort of research but we found this is crucial. The trash bin cabinet system from Lilly Ann has a lot to be desired. They use there own vendor to make undermount tracks for their pullout trash bins, but the problem is in there design. We have gone through some tough times trying to get the company to respond to our requets fo new slider tracks but it is getting to the point that the Home Depot may have to supply. I will suit and make this compny pay. Its all about customer service. Nobody at the company seems to care or they figure they got your $24,000 in cabinet costs and screw you. That may have been ok in the 1930s but someone needs to wake these people up. When you sell you must,must,must consder no one but the customer, frankly we dont care to hear you say that "your kid was sick and there was no one avilable but you," No one cares ! Just get the job done. Also when I looked for neagtive reports about this compny recently, I found that there is a reported isssue with the trash bin cabinet hardware.

We have received our order yet we haven't put them together yet

I've ordered bathroom cabinets from Lily Ann twice now, and both times have been an incredible experience. Most importantly, their cabinets and accessories are top-notch in quality and fit and finish. Initially I was skeptical of buying ready-to-assemble (RTA) cabinets online, but after my first bathroom remodel I was sold. These are real furniture-grade cabs using dove-tail construction, not Ikea crap. No particle board period. Any every piece on every cabinet fits together like a glove. That makes the assembly process easy peasy. In fact, five friends have also ordered from Lily Ann after seeing my cabinets installed -- and jaws drop when I tell them what I paid. Prices have increased a little during this inflationary period, but Lily Ann is still a screaming bargain in my view. And with my second order, I messed up drilling handle holes in one of the drawer fronts. Lily Ann came to my rescue and sent me a new drawer front free of charge, even though it was my mistake. Awesome company with great products.