Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,550 reviews
Leaf Home Stair LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
I never got the right shower doors at all I had to call four times because the wrong shower doors were put on backwards in the first place
By Marsha W.
Response from Leaf Home Stair Lift· Dec 2, 2021
Thank you for taking the time to leave this review with us, Marsha. We have brought your concerns to our upper management to address for future customers. Thank you again for bringing it to our attention.
After a few problems, that were not installers fault, it is up and running. My husband uses it more than I do, even though it was for me. We love it. If it weren’t for this machine I couldn’t get to my quilting ‘stuff’.
By Cynthia W.
Response from Leaf Home Stair Lift· Dec 2, 2021
Thank you so much, Cynthia for taking the time to share your wonderful experience with us here at Leaf Home Safety Solutions. We take pride in knowing our customers are happy with our service and are glad that you can get to quilting!
The product is fine but the follow up is horrible! I can’t get any one to answer the phone and when I leave a message NO ONE calls back. I have a couple of problems that need to be fixed! I hope it will be done before the end of the year.
By Karen P.
Response from Leaf Home Stair Lift· Nov 30, 2021
Hi Karen, we certainly understand your frustration and would like to help. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please give them a call at 866-320-5477, or email us at [email protected]. We look forward to speaking with you soon.
We love our new walk-in shower! Our installer, Mike, was very good. He came and did the demolition when an earlier time was available. He cleaned up afterwards leaving clean space until he returned to finish the install. When finished he showed us how to use the shower head's settings and explained the "wet" door versus the "dry" door. It was all done in good time. Thank you so much Leaf Home Safety Solutions!!
By john B.
Response from Leaf Home Stair Lift· Nov 23, 2021
Thanks for leaving us such a wonderful review, John. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
Workmanship would be 5 star, due to non straight walls leaving some gaps needed a call back, took ( 2 calls)) about a month to get thru to set up a return date, another 2 weeks to get schedule (after a call by me). crews were neat & cleaned up afterward. I wouldn't mind the wait, it was just getting someone attention.
By Lois A H.
Response from Leaf Home Stair Lift· Nov 18, 2021
Thank you for letting us know about this, Lois. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
The installer did a great job. Our shower was installed in December 2020. Our sales person kind of disappeared after getting our business. She was not responding to our calls or emails. We had some trouble communicating with the company at first but it ended up getting worked out.
By Tom W.
Response from Leaf Home Stair Lift· Nov 15, 2021
Thank you for sharing your feedback with us, Tom. If we can help in any way, please do not hesitate to call us at 866-320-5477 or email [email protected].
I Love my new walk in shower and the professionalism of my installers Rob and Alex. They were timely and knew what they were doing. I would highly recommend.
By LaSandra L.
Response from Leaf Home Stair Lift· Nov 15, 2021
Thanks for leaving us such a wonderful review, LaSandra. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote.
Not quite completed
By Dean F.
Response from Leaf Home Stair Lift· Nov 15, 2021
We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Dean. If you'd like to speak to discuss this with a member of our team, please email us at [email protected].
