Leaf Home Stair LiftReviews of leafhomesafetysolutions.com

GREAT JOB QUICK SERVICE

The initial order was on back order and we accept that. However, several times a date was set only to be cancelled. Finally we just said don't call until the panels are in. This worked out well. The workers were great but they ended up working 10 hours to install. They should have stopped at 8 hrs. You get tired and your work suffers. The doors were not aligned. They were terrific workers. Finally there was no follow up. We had to call to get some one out to make repairs. The two receptionist were terrific and very helpful Our Thanks to them. The product is phenomenal and everyone is taking more showers. Best decision we ever made. Just some communication gaps that prevented it from being a totally great experience.

Not really satisfied with the look on the shower walls. The caulk they used looks like its peeling. When you wipe the water off the seams or the caulk between the base of the wall where it meets the tub sounds like it is loose. Wish we had been offered a glass door

Our experience with Leaf Home Safety Solutions was costly both financially and emotionally. The company initially sent a subcontractor that proceeded to tear up our home while tearing out the old shower stall. The sub left after 2 days leaving a half finished job that was awful - wavy walls, smeared caulking, open joints, and trash everywhere. We had great difficulty contacting anyone in our local area because all calls to Leaf are routed to the headquarters. Later when a supervisor finally reviewed the shoddy work, his comment was "I am appalled, I have never seen such bad construction." It took 6 weeks longer for another team to come to totally tear out the original work and install the new shower. We were without the shower during this time as it was unusable. Customers need to know that Leaf uses subcontractors, and that these subs are not background checked. We discovered serious criminal charges on file for the first sub. We were satisfied with the final product but in retrospect it may not have been worth our time and aggravation.

I love my stair lift chair.

The first crew they sent out to do my bathroom weren't allowed in my house after the first day , the second day the husband and wife crew were awesome, very happy with walk in shower and chair

Job wasn't completed as required. I have been waiting since last Spring. I ahve never had a situation like this one and hope to never have another.

This would be a five if you would make it easier to get service (just a checkup) on my stairchair. ))