Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,550 reviews
Leaf Home Stair LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
Great job !! Love the new shower.
By Jeanette J.
Response from Leaf Home Stair Lift· Dec 8, 2021
Time to sit back, relax, and prepare to enjoy your home to the fullest with Leaf Home Safety Solutions! We appreciate you sharing your experience, Jeanette.
I purchased the chair lift months ago and so far have loved it.
By barbara P.
Response from Leaf Home Stair Lift· Dec 7, 2021
Leaf Home Safety Solutions prioritizes customer experience and satisfaction. Thank you for your 5-star review, Barbara!
We enjoy our new tub. The sales person didn't tell us how much water it uses, but we enjoy it. The water jets feel real good.
By BILL T.
Response from Leaf Home Stair Lift· Dec 7, 2021
We are overjoyed to hear that Leaf Home Safety Solutions exceeded your expectations and provided a 5-star experience, Bill! Thank you for your business and your kind review.
It looks beautiful. I had to silicone sliding door frame rails. One sliding door rubs bottom and hard to move. I just have to get somebody to fix it. I don't like how the base is shaped. Easy to lose your balance. Inside should have 4 shelves. It only has 2. I'll get use to it. I get lots of comments on how great it looks.
By walter P.
Response from Leaf Home Stair Lift· Dec 7, 2021
We are grateful to have you as a Leaf Home Safety Solutions customer, Walter! Thank you for your recommendation.
Our experience was less than stellar. First, there were delays from when we signed the contract to when someone actually showed up to do the installation. Then, we were told it would be a one-day job, it took a full week! And, the doors were wrong and had to be replaced and after it was done, we had to call and have him come back as the holes that he drilled to install the first shower door, all needed to be filled in to prevent mold. Not a great experience, to say the least.
By Robin C.
Response from Leaf Home Stair Lift· Dec 6, 2021
Thank you for letting us know about this, Robin. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. Thank you again for bringing this to our attention.
Workers damaged walls & ceiling. Left off trim & never returned to finish the work
By Kerr H.
Response from Leaf Home Stair Lift· Dec 6, 2021
Thank you for bringing this to our attention, Kerr. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail. If you'd like to speak to a member of our team, please give them a call at 866-320-54776, or visit https://homesafety.care/3lDNjvv. We appreciate your patience and cooperation during this time.
My shower purchase was top notch from the sales through installation. Great work and great material!
By Salvatore L.
Response from Leaf Home Stair Lift· Dec 6, 2021
Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Leaf Home Safety Solutions, Salvatore.
I am extremely disappointed with the Harmer vertical platform lift that has been installed at my residence. It has never worked properly and I don’t think anyone in the Charlotte office has been trained to install the platforms properly. It has gone from working once, then I had to go to my circuit box & reset. Now it doesn’t work at all. At this point, I would like them to come remove the unit and refund my money.
By Claire
Response from Leaf Home Stair Lift· Dec 6, 2021
Thanks for sharing your feedback with us, Claire. It is an uncommon instance, and we’ll do better in the future. Your information has been forwarded to our service department and a team member will be reaching out to discuss your concerns. If you prefer, please call us at 866-320-5477 or visit https://homesafety.care/3drEDDP. We look forward to speaking with you soon.
