excellent
excellent customer service
By OEG PET S.
Response from Kika Usa· Feb 13, 2026
Thank you for your kind words! We’re glad to hear you had an excellent experience with our customer service. Warmly, Superiorcare.pet team
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
390 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
KIKA USA– Trusted Pet Care, Backed by 40 Years of ExpertiseAt KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.Shop nowBlogOur storyLoyaltyOur signature brands include:🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱⭐ Shop with confidence & join our pet-loving community today!
Kika Usa (kika-usa.com) has 390 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
390 approved reviews, newest moderated first
excellent customer service
By OEG PET S.
Response from Kika Usa· Feb 13, 2026
Thank you for your kind words! We’re glad to hear you had an excellent experience with our customer service. Warmly, Superiorcare.pet team
order arrives in a timely manner, and ordering is easy
By Susan S.
Response from Kika Usa· Feb 6, 2026
Thank you for your feedback! We’re glad to hear your orders arrive on time and that the ordering process is easy. Warmly, Superiorcare.pet team
Your company shipped quickly and kept me informed. The products are top quality but are very expensive. I especially like the hair dryer that fits around my neck to free up my hands.
By FRANCES E.
Response from Kika Usa· Feb 6, 2026
Thank you for your feedback! We’re glad to hear your order shipped quickly, that you were kept informed, and that you’re enjoying the quality of the products. We appreciate your note on pricing and are happy to hear the hands-free hair dryer has been especially useful for you. Warmly, Superiorcare.pet team
Wanted to give our red standard poodle puppy the best food!
By customer
Response from Kika Usa· Feb 5, 2026
Thank you for your feedback! We’re honored you chose us based on your breeder’s recommendation and are happy to be part of giving your red Standard Poodle puppy the best start. Warmly, Superiorcare.pet team
You did great. Little too much protein, but my 3 loveit
By Cathy
Response from Kika Usa· Feb 4, 2026
Thank you for your feedback! We’re glad to hear your three pups love it. We appreciate your note about the protein level and truly value your input. Warmly, Superiorcare.pet team
Like the product a lot. But Concerned about the availability of the product I have on auto-ship- often not available at the time of shipping. For that I give it 3 stars, because it doesn’t matter how good the product is if you can’t get it when you need it.
By JoBeck
Response from Kika Usa· Feb 3, 2026
Thank you for your honest feedback. We’re really glad to hear you like the product, and we’re sorry for the frustration caused by availability issues with your auto-ship. We understand how important reliability is, and we’re actively working to improve stock consistency so orders can be fulfilled as expected. We truly appreciate your patience and your support. Warmly, Superiorcare.pet team
Excellent products and the shipping is fast. I’ve place three orders now and haven’t been disappointed. My dog loves the treats also.
By EW
Response from Kika Usa· Feb 3, 2026
Thank you for your wonderful feedback! We’re so happy to hear you’ve had great experiences with your orders and that your dog loves the treats too. We truly appreciate your continued support. Warmly, Superiorcare.pet team
My dog had weight problems. After white fish back to normal weight.
By SY
Response from Kika Usa· Feb 3, 2026
Thank you for sharing your experience! We’re so glad to hear your dog is back to a healthy weight after switching to the White Fish formula. That’s wonderful news. Warmly, Superiorcare.pet team